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Email to iPad

Rogerathome
Newbie
Posts: 2
Registered: ‎29-12-2019

Email to iPad

I have a domain which was with madasafish and my wife uses it as her email do mail. She can download mail to he iPad but can’t create any folders to save mail in. Plus net tech help weren’t much help. Just told me to use webmail.

3 REPLIES 3
Plusnet Help Team
Plusnet Help Team
Posts: 1,149
Thanks: 265
Fixes: 75
Registered: ‎06-08-2018

Re: Email to iPad

@Rogerathome,

 

We wouldn't really support a third party device like an iPad which is probably why the supprt line weren't as helpful as you'd hoped.

 

If you have your mail setup on the iPad as IMAP then any folders that you have setup on Webmail will copy across to the device.

 

If you have mail set to be delivered via POP3 then the folders can be set manually on the iPad and mail moved manually to those folders. If you have an iPhone and an iPad collecting the same mail I'd imagine this should copy across any folders, though to be honest I'm not sure. 

If this post resolved your issue please click the 'This fixed my problem' button
 Joe
 Plusnet Help Team
Rogerathome
Newbie
Posts: 2
Registered: ‎29-12-2019

Re: Email to iPad

Thanks Jolo, I’ll give it a try next year. All the best, R.

Superuser
Superuser
Posts: 15,051
Thanks: 5,951
Fixes: 35
Registered: ‎22-08-2007

Re: Email to iPad

For multi device (including webmail) access to the same mailbox, all devices should be configured as IMAP - doing anything else simply leads to confusion.

On iDevices, you also need to go to the ADVANCE tab in the mail account settings and make it use FOLDER ON SERVER for each of the Sent, Draft and Trash folders.

Creating new "folders" on iDevices is not exactly obvious - I only found out how to do it seeking an answer to this request!!  It does not help that the email application refers to a "folder" as a "mailbox".

Go to the Mailboxes list page within the mail app - > Click EDIT -> Click New Mailbox -> Give it a name (folder name) then under MAILBOX LOCATION select the mailbox in which you want the folder created -> click SAVE

 

You might need to reload other open email programs (e.g. webmail) to see the new folder.  [I had to restart Outlook to see the folder I created on the iPhone.]