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Email not working

Community Veteran
Posts: 26,785
Thanks: 985
Fixes: 10
Registered: ‎10-04-2007

Re: Email not working

Quote from: Gel
Yes I find I can't send this morning except through my Yahoo port
ie
The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was <name removed><at>awebb.org.uk'. Subject 'AWEBB new member notification', Account: '1 Tel', Server: 'relay.plus.net', Protocol: SMTP, Server Response: '550 relay not permitted', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79
[Moderator's note by Jim (Oldjim)  full email redacted ]

Is it just that recipient that you are having trouble with or all emails?
jelv (a.k.a Spoon Whittler)
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Community Gaffer
Community Gaffer
Posts: 13,934
Thanks: 1,465
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Registered: ‎04-04-2007

Re: Email not working

Quote from: tonycollinet
Quote from: gm4jjj
Tony what mail client are you using?

Thunderbird/Imap
Last night I unchecked the "use authentication" (or whatever it is called - no password anyway), and it goes OK.
Will try again tonight with authentication enabled.

I can't replicate your problem Tony, your account seems fine to me.
220 relay.plus.net ESMTP Exim Fri, 12 Jun 2009 13:32:29 +0100
ehlo relay
250-ptb-relay02.plus.net Hello relay [84.93.217.165]
250-SIZE 104857600
250-PIPELINING
250-AUTH PLAIN LOGIN
250 HELP
auth login
334 VXNlcm5hbWU6
**************
334 UGFzc3dvcmQ6
**************
235 Authentication succeeded

Quote from: Username
Now getting time out errors when accessing my pop3 boxes  Cry

Is this still happening? I've checked your default mailbox and it seems OK:
Trying 212.159.9.81...
Connected to mail.plus.net.
Escape character is '^]'.
+OK Hello there.
user *********
+OK Password required.
pass ********
+OK logged in.

Quote from: Gel
Yes I find I can't send this morning except through my Yahoo port
ie
The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was <name removed><at>awebb.org.uk'. Subject 'AWEBB new member notification', Account: '1 Tel', Server: 'relay.plus.net', Protocol: SMTP, Server Response: '550 relay not permitted', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79
[Moderator's note by Jim (Oldjim)  full email redacted ]

Are you sure you have SMTP authentication enabled? That looks to me like you're trying to send unauthenticated mail whilst not connected to our network?
Edit: @Gel, I've just tested SMTP auth on your account and it works fine.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Username
Grafter
Posts: 195
Thanks: 4
Registered: ‎30-07-2007

Re: Email not working

Quote from: Username
Now getting time out errors when accessing my pop3 boxes  Cry
Still can't receive my messages!
They show on webmail, but Outlook just times out! Only appear to have this problem on my main email account, username+popboxname look like they are OK....
James
Grafter
Posts: 21,036
Thanks: 2
Registered: ‎04-04-2007

Re: Email not working

Hiya - Have you tried removing and recreating that email account in Outlook?