Email not working

[#1]

Now I can't send anything via relay.plus.net (with authentication & connected via PlusNet) - Nothing's changed at this end since eariler today when it was all OK

[#2]

Quote from: Username

Now I can't send anything via relay.plus.net (with authentication & connected via PlusNet) - Nothing's changed at this end since eariler today when it was all OK

About to get a Service Status out and a P1 has been raised.
Edit: SMTP auth problems should now be fixed. Our engineers found a truncated file that they believe was the cause of the problems.

[#3]

Well it is now 19:20, and I am still getting authentication problems. It has just refused to send a mail.

PS - I am using IMAP

[#4]

Tony what mail client are you using?

[#5]

Still can't send in either Thunderbird or Outlook via IMAP for me. Thunderbird password nags and Outlook reports an error code.

[#6]

Quote from: Username

Now I can't send anything via relay.plus.net (with authentication & connected via PlusNet) - Nothing's changed at this end since eariler today when it was all OK

Sorry to report it's still broken for me - I did manage to get a message out earlier after hitting retry numerious times...

[#7]

It's still as the initial service status post for me. With authentication on it fails (although that was working earlier today) with authentication off it works.

[#8]

Thanks Tony.
We've just called out NEtworks and I've just updated Service Status.

[#9]

It seems to be OK again now - a test finally worked shortly before 10pm.
Edit: I wonder if it is just individual mail servers that are affected - maybe some of them did not pick up the corrected file.

[#10]

Not working still and thus the fat lady hasn't sung.

[#11]

http://usertools.plus.net/status/archive/1244791633.htm

[#12]

Now getting time out errors when accessing my pop3 boxes 

[#13]

Yes I find I can't send this morning except through my Yahoo port
ie
The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was <name removed><at>awebb.org.uk'. Subject 'AWEBB new member notification', Account: '1 Tel', Server: 'relay.plus.net', Protocol: SMTP, Server Response: '550 relay not permitted', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79
jim:green full email redacted mod:end

[#14]

Still not working; come on Plus Net this is main reason  I buy your service 
No service status since 08.27am?

[#15]

Quote from: gm4jjj

Tony what mail client are you using?

Thunderbird/Imap
Last night I unchecked the "use authentication" (or whatever it is called - no password anyway), and it goes OK.
Will try again tonight with authentication enabled.