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Email active for?....

sparky101
Newbie
Posts: 4
Registered: ‎07-09-2007

Email active for?....

Hi, wonder if anyone knows how long a Plusnet email account remains active for after the Plusnet broadband account has been closed?
Thanks
3 REPLIES 3
Peter_Vaughan
Grafter
Posts: 14,469
Registered: ‎30-07-2007

Re: Email active for?....

If you keep accessing it at least once every 3 months it will not be deleted.
However you need to make sure PN are aware you want to keep your email and request a downgrade to a free dialup account when you cancel broadband. This is normally automatic but some have had their account deleted so make it clear.
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Email active for?....

Hi there,
It would remain active for 90 days, assuming you were to not dial up or check your email.
sparky101
Newbie
Posts: 4
Registered: ‎07-09-2007

Re: Email active for?....

Thanks for the responses.