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Early Connection
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Early Connection
30-03-2011 1:22 PM
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hi i'v just had new phone line and i'm waiting for my broadband to be connected its due on 4th of april but my dsl light on router is green and im connected to the exchange at 8128 and 448 so alls good there just wont let me connect yet...so any chance of it earlier than the 4th preferably with interleaving switched off thanks
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Re: Early Connection
30-03-2011 1:36 PM
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Hi katy1950,
can possibly get it on but can't change any settings. As the order is not complete with our suppliers then we cannot raise any faults/orders against it. If I manually activate it I cannot guarantee that it will work (although it normally does) and this will also start your billing process whether or not you can connect. Are you happy for me to go ahead with that?
Jojo
can possibly get it on but can't change any settings. As the order is not complete with our suppliers then we cannot raise any faults/orders against it. If I manually activate it I cannot guarantee that it will work (although it normally does) and this will also start your billing process whether or not you can connect. Are you happy for me to go ahead with that?
Jojo
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Re: Early Connection
30-03-2011 1:40 PM
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Yes thanks that would be great
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Re: Early Connection
30-03-2011 2:18 PM
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Ok, just make sure you have your details correctly set in your router.
Jojo
Jojo
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Re: Early Connection
30-03-2011 2:22 PM
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Should be all good now
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Re: Early Connection
30-03-2011 2:26 PM
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thanks a lot jo its working,,,much appreciated
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Re: Early Connection
30-03-2011 2:42 PM
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Aw fab,
Welcome to Plusnet
Welcome to Plusnet
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