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Early Activation

danielson81
Newbie
Posts: 6
Registered: ‎09-11-2011

Early Activation

Hi,
I think I have been activated early (DSL light on router flashing) , looking at previous posts is it worth me contacting Plusnet to "turn on" things their end? As username/password etc not working yet.
Router says:
Line Mode ADSL2+   Line State Show Time
Line Power State L0   Line Up Time 00:00:24:20
Line Coding Trellis On   Line Up Count 1

Statistics Downstream Upstream
Line Rate 13522 Kbps 443 Kbps
Noise Margin 6.2 dB 30.3 dB
Line Attenuation 30.0 dB 13.4 dB
Output Power 0.0 dBm 12.8 dBm
Yesterday nothing at all!
Order says should be completed by Friday 11th.
Dan
RE: http://www.google.co.uk/url?sa=t&rct=j&q=plusnet%20activated%20early&source=web&cd=2&ved=0CDMQFjAB&u...
3 REPLIES 3
Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: Early Activation

I don't know what make of router you have but a flashing ADSL light usually means it is unable to sync with the exchange which in turn means BT haven't completed their work.
So Plusnet wouldn't activate your account yet.
Watch for a solid green light.
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danielson81
Newbie
Posts: 6
Registered: ‎09-11-2011

Re: Early Activation

Thanks light is solid, its a BT Voyager 2110
I could actually wait but my current connection from a company that doesnt need a BT line is dire!
spraxyt
Resting Legend
Posts: 10,063
Thanks: 674
Fixes: 75
Registered: ‎06-04-2007

Re: Early Activation

Plusnet can activate your line if you want them to but if they do there is no guarantee it will work if BT have yet to complete the routing from the exchange to Plusnet's door. However charging for your service would start immediately and Plusnet would be unable to raise a fault until the BT order officially completes.
So basically it's your call - but you would have to ring the CSC to get this done before tomorrow.
David