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ERROR: The account has no invoice in Failed Billing

nanceeuk
Newbie
Posts: 3
Registered: ‎04-12-2017

ERROR: The account has no invoice in Failed Billing

‎04-12-2017 8:08 PM

ERROR: The account has no invoice in Failed Billing

This message has been popping up and preventing me from visiting many sites -- notably talk talk!  I have scoured the posts and already turned the router off for 65 minutes.  It hasnt fixed the issues.  It happened following a week of appalingly slow internet speed.  Can anyone help?  Getting fed up with this! 

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Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: ERROR: The account has no invoice in Failed Billing

‎05-12-2017 3:16 PM

Hi there,

 

Apologies for the issues you're having. I've looked over your account and can't see any reason this would be happening. Everything seems ok on your account and the connection profile is all set correctly. Are you still seeing the same issues?

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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