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Dynamic IP Address In Portal?

adamc81
Newbie
Posts: 4
Thanks: 1
Registered: ‎15-03-2019

Dynamic IP Address In Portal?

Is there a way to find out what my dynamic IP address is remotely, via the portal?

 

I am now away and didn't get a chance to set up a static IP or a dynamic DNS service - but is there any way I can find the IP remotely?

 

Thanks

4 REPLIES 4
Anonymous
Not applicable

Re: Dynamic IP Address In Portal?

@adamc81, assuming I am understanding you correctly simply go to Google and enter 'What's My IP' and you'll get a reply.

adamc81
Newbie
Posts: 4
Thanks: 1
Registered: ‎15-03-2019

Re: Dynamic IP Address In Portal?

That will give me the IP address of my current connection, but I am not on the plusnet connection as I am remote. So this won't work - I need to get the IP address of the plusnet connection but I am not there (and can't be easily). This is why I was hoping I could get it from the Portal but I can't see it there, Thanks

pjmarsh
Superuser
Superuser
Posts: 4,035
Thanks: 1,579
Fixes: 20
Registered: ‎06-04-2007

Re: Dynamic IP Address In Portal?

I don't think there is a way of seeing it in the portal. A member of staff should be able to see what your current one is if I remember correctly

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,571
Thanks: 10,287
Fixes: 1,600
Registered: ‎21-04-2017

Re: Dynamic IP Address In Portal?

Hi Adam.

As far as I'm aware (and I've had a look through the member centre) I'm afraid there doesn't seem to be a way to check what dynamic IP address you're on if you're not connecting via your broadband connection directly.

However if you can PM me the username of the relevant account I'd be happy to provide you with this.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet