Dropped packets / brief lags while gaming
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Dropped packets / brief lags while gaming
10-05-2013 12:38 PM
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Im new to plusnet and im experiencing an annoying problem. When im gaming (dota2 and mmos) I get a 'skip' or rubber-banding it only lasts about 1-2 seconds but its extremely annoying specially during clashes where every second is crucial
also i dont know if this is related to the problem but whenever im watching a live stream the video skips as well even at low resolutions. Package is Unlimited Fibre 80/20. No clue if im on 21CNor 20CN
Are the dropped packets the culprit ? If so what can I or Plusnet do to fixed it ?
I tried 2 routers the PN router and my n66u both have similar problems in wired/wireless connections. Also it happens at random time of the day
Note: I didnt have this problem with my previous ADSL ISP and the only thing that has changed is the move to Plusnet
TBB Live Graph
<a title="Broadband Ping" href="http://www.thinkbroadband.com/ping/share/9087c9e96fd57a7bc237f96f09ff9da3.html"><img alt="My Broadband Ping - PlusNet 77400" src="http://www.thinkbroadband.com/ping/share-large/9087c9e96fd57a7bc237f96f09ff9da3.png" /></a>
Fixed Graph incase the live graph doesnt show any dropped packets
Re: Dropped packets / brief lags while gaming
10-05-2013 2:36 PM
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Also, can you get a bt speed test done and let us know what your speed profile is from that?
http://www.speedtest.btwholesale.com/
Ex-Broadband Service Manager
Re: Dropped packets / brief lags while gaming
10-05-2013 3:16 PM
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Re: Dropped packets / brief lags while gaming
10-05-2013 3:40 PM
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Is this what you need?
http://i.imgur.com/haczd4Y.jpg
@Chris
Thanks I did what you said and ill post again in a few hours to see if it helped
Re: Dropped packets / brief lags while gaming
10-05-2013 4:22 PM
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Ex-Broadband Service Manager
Re: Dropped packets / brief lags while gaming
10-05-2013 5:28 PM
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Re: Dropped packets / brief lags while gaming
10-05-2013 6:28 PM
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I also play dota and find this rubber banding? In the evenings i find my internet gets caps at 55 Mbps as well
Re: Dropped packets / brief lags while gaming
13-05-2013 9:53 AM
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I've checked your profile and everything is set correctly, are you currently connecting with a wired or wireless connection?
Re: Dropped packets / brief lags while gaming
13-05-2013 4:05 PM
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Re: Dropped packets / brief lags while gaming
14-05-2013 10:06 AM
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Thanks for getting back to us, mind running the TBB monitor for us (results of one of these are in the first thread of this post) so we can see if that's reflected in any particular way when the issue happens?
http://www.thinkbroadband.com/ping
Adam
Re: Dropped packets / brief lags while gaming
14-05-2013 8:02 PM
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I just want to report that the in game lags during gameplay seems to be gone now
although im still seeing dropped packets in my TBB live graph is this normal ?
Re: Dropped packets / brief lags while gaming
14-05-2013 9:19 PM
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Re: Dropped packets / brief lags while gaming
14-05-2013 9:31 PM
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i would pay extra for decent upload or even finish my term 10 months early because as it stands i can't game properly even at off peak times.
just a tablet and couple of phones sending location will slow it down to nothing aswell,maybe switch everything of and ban all other users for 2hrs a night or something.
Re: Dropped packets / brief lags while gaming
15-05-2013 11:15 AM
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Firstly welcome to our community forums.
I've checked over your connection and can see no obvious cause why you're seeing those results.
Are you connecting via a wired or wireless connection?
Re: Dropped packets / brief lags while gaming
15-05-2013 7:49 PM
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