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Drop in speed
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Drop in speed
29-03-2011 8:29 PM
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Approximately 3 days ago my download speed dropped from my usual 6.5MB to a steady 2MB and hasn't returned since.
I've tried to check my IP Profile to see if it's dropped for some reason, but every time I run the BT checker I get the following message:
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The Performance Tester is currently unable to run a speed test for your broadband connection. Please try again shortly, however if this problem persists, raise the issue with your service provider.
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I've tried to check my IP Profile to see if it's dropped for some reason, but every time I run the BT checker I get the following message:
---
The Performance Tester is currently unable to run a speed test for your broadband connection. Please try again shortly, however if this problem persists, raise the issue with your service provider.
---
Message 1 of 5
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4 REPLIES 4
Re: Drop in speed
29-03-2011 8:55 PM
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The BT Speedtester is broken for quite a number of us.
Can you post the stats from your router?
Can you post the stats from your router?
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Message 2 of 5
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Re: Drop in speed
30-03-2011 1:13 PM
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Hi maphisto2000,
Both your BT and PN profile are showing a 7150k profile. If you are still seeing the reduced speeds then have a look here for some help.
Jojo
Both your BT and PN profile are showing a 7150k profile. If you are still seeing the reduced speeds then have a look here for some help.
Jojo
Message 3 of 5
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Re: Drop in speed
30-03-2011 7:29 PM
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Quote Link Information
Uptime: 1 day, 0:43:57
DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 8,128
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00 <--- doesn't seem to change
Output Power (Up/Down) [dBm]: 11.5 / 19.5
Line Attenuation (Up/Down) [dB]: 12.5 / 19.0
SN Margin (Up/Down) [dB]: 27.0 / 6.0
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 0 / 80
HEC Errors (Up/Down): 0 / 60
I think it may be a problem with my router as recently it's done a few strange things like not allowing any wireless conectivity until a restart and losing the settings for my fixed IP devices.
That said - In the next two weeks I'll unfortunately be closing my plus.net account as I'm moving house. My new property is in a virgin fibre area so I've opted to give their 50mb service a go.
Message 4 of 5
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Re: Drop in speed
31-03-2011 5:32 PM
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Sorry to see you go but 50Mbps is quite a temptation I suppose.
Message 5 of 5
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