Drop in connection

[#1]

Although y speed doesn't see to be affected my connection drops at an alarming rate.
All sumer it has randomly dropped, sometimes as much as once a day.
Today I have seen three separate loses already in only 3 hours.
Can anyone see why I would be losing service like this?
Thanks.

[#2]

Not all that bad mate, you should try mine.  Although I was like you a few weeks/months back, now it's totally useless and all PlusNet will do I blame any and everybody else - but not take ownership of the problem.  Currently I get a connection with a good stable downlink rate and clear line with a fast ping (about 30-40 ms).  However, it holds for a short time (30 sec to 5 min) and then drops and takes about 2 to 5 min to reestablish.  ......and the cycle continues  ..... and has continued for nearly 3 weeks.  PlusNet said is was the comm line - passed it to BT who said not them.  Then PlusNet blamed my equipment - I went out and bought a new router, switch, modem, DSL cable, and microfilter.  Not me.  So now I guess PlusNet would start looking at themselves, right?  No we are back to saying it's a BT issue and we've been waiting for BT to re-test everything and say no again - waiting for over a week.
Oh, I just got the notice, PlusNet is preparing my bill.  They are good at billing you; they get that right every time.  But have a problem - most likely one they caused (all the rapid dropouts started when they upgraded me from ADSL to ADSL 2+) they are friggin' useless.  My dog could do better.
I would really like to have the address of the CEO/MD/etc so I could at least vent some of my frustration.  I think I'm going to close my checking account to make sure they are well and truly cut off - just like they've cut me off.

[#3]

@matthewk1971
It is possible for an ADSL connection to drop just a few times per day and looking at the level of disconnections you've seen I'd not be concerned in all honesty, however I will of course ask you to let us know if this does become worse. Let me know if you'd perhaps like me to post an up to date graph as per the one I've posted below perhaps at least after a few more days.
<img src="http://ccgi.psmith12.plus.com/visradius/generated/image13485041653398.png" />
@glfrantom
I'm sorry to hear that you've had issues with disconnections.

Quote

So now I guess PlusNet would start looking at themselves, right?

Faults like that do tend only to occur due to issues on the line/exchange infrastructure or in the customer's premises, there isn't any potential problem with our own equipment that could cause a disconnection issue for an individual customer.
Reading through the notes about the fault I can see that we did ask you to try another router but that was because that was identified as a potential cause of the fault and it really is something that's important not to overlook when looking at these kind of issues.
At the end of the day, I'm certain that you're main concern is to get this issue resolved ASAP no matter what the cause of it is and at least up to now we've achieved something we need to do with a lot of faults and that is to rule out your own equipment. AFAIK the next step would be to look at another engineer visit and IMHO we should ask the engineer to run some checks which are relevant to possible interference from either radio or electrical signals which again are another potential cause of these type of faults.
Please let me know if that's something you'd like to do and I'll be happy to take ownership of this fault for you and get things going in the right direction ASAP.

[#4]

I have the same problem all that plusnet do is blame everything apart from their own equipment 2 weeks argueing that my Homeplugs, my tv, my wiring even my electricity are all to blame but not plusnet, told me that there was a possible issue at the exchange and that the landline status was orange and was a potential fault, next day they came back (nothing checked) told me that my line was NOT faulty and again blamed my homeplugs ! Brilliant since my homeplugs had not been in use !!. then they told me there was a very slight possibility that it was the router and they had ordered one to be sent out 7 days later still waiting but no router I am just waiting to be blamed for non delivery of the router as well, have been told that according to their wholesalers there is no fault if it doesnt drop at least 4 times in 72 hours, I get my broadband from Plusnet they are responsible for my service so why fob me off with this excuse, shouldnt they change their name to minus net it would be more apt.  put in a complaint = no response.  they just cannot fathom out that if my router goes down then my tv and pc lose their connections, They are supplying the service or supposed to be so what is it that they dont understand about a router going down ??????????????? .  and ok they put a graph on this site but you have no way of knowing if the graph is your service or some-one elses !!!!!   after listening to all the excuses one thing is certain you just cant believe what you are being told , the first 6 months were great but the past two weeks disgraceful and their attitudes dont help either.  And you are right they keep charging whether you get service or not.   Well today I got my MAC code  Plusnet needs customers, customers dont need the Plusnet hastle when their is a problem.  the worst of it is that they think its okay for your service to keep dropping but they didnt tell you that when you went over to them.
I'll be glad to see the back of Plusnet .