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Downloading slower than connection speed?

FIXED
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Plusnet Help Team
Plusnet Help Team
Posts: 17,520
Thanks: 5,448
Fixes: 921
Registered: ‎21-04-2017

Re: Downloading slower than connection speed?

Fix

I'm glad to see that. I've adjusted the speed profile on your account now. If you do a single disconnect/reconnect of the PPP session in your router interface you should feel a bit of a boost in speed.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
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Grafter
Posts: 28
Thanks: 3
Registered: ‎06-12-2017

Re: Downloading slower than connection speed?

Thank you Gandalf, that seems to have done the trick. D/L 4.88Mbps. I tried to add a picture from http://www.speedtest.net/ but it doesn't display...

 

Can I expect that to be permanent, or is it possible it could resort to a lower speed.

 

Thanks again also to Townman for your help.

 

 

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Superuser
Superuser
Posts: 15,952
Thanks: 6,390
Fixes: 48
Registered: ‎22-08-2007

Re: Downloading slower than connection speed?

It is very much as I sought to hint at - given the reason why the DLM had 'managed' the line to such a high SNRM was not known / known to be resolved, it is possible that the DLM could do the same again.

Keep a watching eye on the SNRM and actual sync speed figures.

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Grafter
Posts: 28
Thanks: 3
Registered: ‎06-12-2017

Re: Downloading slower than connection speed?

Thank you Townman.