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Download Speed

topham1
Grafter
Posts: 26
Registered: ‎14-03-2009

Re: Download Speed

Ok will look into setting up a password for my router,
I have tried leaving the username and password blank I get error message username is missing?

scootie
Grafter
Posts: 4,799
Thanks: 1
Registered: ‎03-11-2007

Re: Download Speed

iam using the netgear dmt version but to log into the netgear dg834g i have use special login.
does the thompson version have this special login option?.
if not i would think looking on your router setup pages to create a username and password would allow dmt to login o.k
also is the ip address dmt is set to use the same as the one you use to login into your router 192.168.1.254
Community Veteran
Posts: 38,460
Thanks: 1,032
Fixes: 62
Registered: ‎15-06-2007

Re: Download Speed

The Plusnet ones use username admin and password admin from memory
Regarding the new stats - did you change the filter or disconnect the router. I am trying to find if it resynched all by itself
topham1
Grafter
Posts: 26
Registered: ‎14-03-2009

Re: Download Speed

Regarding new stats yes I changed filter as suggested.
DMT no special login option have tried admin admin no joy?
Community Veteran
Posts: 38,460
Thanks: 1,032
Fixes: 62
Registered: ‎15-06-2007

Re: Download Speed

Does this help
Quote from: Jameseh
Gleneagles - When you first set up your router, it probably asked you to choose a username and password.  You will need to enter those details in order to access your routers configuration panel.
Otherwise, if you do a factory reset on your router, it will be:
username: admin
password: admin
You'll need to reconfigure the router though.
Alternatively - if you didn't set one up and that doesn't work try username Administrator  pasword blank (i.e. there isn't one)
Note that the username and passwords are case sensitive
topham1
Grafter
Posts: 26
Registered: ‎14-03-2009

Re: Download Speed

Quote from: topham1
Regarding new stats yes I changed filter as suggested.
DMT no special login option have tried admin admin no joy?

Ok Set myself up with a user name and password for my router now i get error message firmware version 7.4.4.7.0 is not supported?
How can i insert my screen prints doesn't like to paste even from paint?
Community Veteran
Posts: 38,460
Thanks: 1,032
Fixes: 62
Registered: ‎15-06-2007

Re: Download Speed

When you post look at the additional options tag -
topham1
Grafter
Posts: 26
Registered: ‎14-03-2009

Re: Download Speed

see attached
Community Veteran
Posts: 38,460
Thanks: 1,032
Fixes: 62
Registered: ‎15-06-2007

Re: Download Speed

If we can't get DMT to work try RouterStats http://www.vwlowen.co.uk/internet/files.htm
Community Veteran
Posts: 38,460
Thanks: 1,032
Fixes: 62
Registered: ‎15-06-2007

Re: Download Speed

Checking further I think that the latest firmware blocks all the diagnostics.
Have you tried the quiet line test.
If you don't hear any noise then the only thing to do is start the fault reporting system http://faults.plus.net/
As part of this the test includes monitoring the error rate so it may pick up something. We can only try.

topham1
Grafter
Posts: 26
Registered: ‎14-03-2009

Re: Download Speed

Community Veteran
Posts: 38,460
Thanks: 1,032
Fixes: 62
Registered: ‎15-06-2007

Re: Download Speed

that tells us that you have a regular but intermittent connection problem
This wouldn't show up on a fixed speed line as it would always reconnect at 2000kbps approx.
If you want to make the monitoring easier you can change the frequency and the number of points. See this picture from the full version of routerstats - i would imagine the lite version is similar
The first picture shows the configuration button and the second the graph button with the bit you change
Is there anything happening in your house at those times - the phone ringing for example
scootie
Grafter
Posts: 4,799
Thanks: 1
Registered: ‎03-11-2007

Re: Download Speed

confirm it is the same on lite version.
capture the graphs to folder and you will be able to see if the ferquency of the noise spikes are in line with somthing turning on ie central heating switching on/off.
edit: looking at you last post seems you got the graph capture sorted all ready
bigben
Grafter
Posts: 55
Thanks: 1
Registered: ‎04-01-2009

Re: Download Speed

Quote from: Oldjim
If we can't get DMT to work try RouterStats http://www.vwlowen.co.uk/internet/files.htm

before connecting DMT open the mic options and tick the box marked  ' allow untested firmware' save config and then connect. Smiley
Highlighted
scootie
Grafter
Posts: 4,799
Thanks: 1
Registered: ‎03-11-2007

Re: Download Speed

havent got that option on the 8.07 version. most likely because this version is made for the netgears which fully surrport  monirtoring tools  Smiley
nice one for the info hope it works for the OP