Download Speed
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Download Speed
Download Speed
14-03-2009 4:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Here is my BT Speed Test taken about 15 mins ago:
Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 3776 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 3000 kbps
Actual IP throughput achieved during the test was - 133 kbps
Any help would be apreciated.
Cece
Re: Download Speed
14-03-2009 4:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
let us know what your atten is on your line will give us a gd idea of how far from exchange you are by line length and the likely speed you will see.
bear in mind that a new connection has a 10 day training period.
what speed result do you get from the member centre speed tester? http://www.mybroadbandspeed.co.uk/
Re: Download Speed
14-03-2009 4:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Link Information
Uptime: 0 days, 5:17:50
DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 3,776
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 12.0 / 18.5
Line Attenuation (Up/Down) [dB]: 31.5 / 49.0
SN Margin (Up/Down) [dB]: 16.0 / 15.5
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 22 / 0
Loss of Signal (Local/Remote): 3 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 5 / 0
FEC Errors (Up/Down): 0 / 9,465
CRC Errors (Up/Down): 0 / 118
HEC Errors (Up/Down): 0 / 109
Broadband speed test shows
Date Download Speed Upload Speed
Today 16:56 1049 kbps (131kB/s) 370 kbps (46.3kB/s) Share
Today 16:16 838 kbps (105kB/s) 343 kbps (42.9kB/s)
today is my 10th Day with PN.
Many Thanks
Cece
Re: Download Speed
14-03-2009 5:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Download Speed
14-03-2009 5:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
<deleted>
Phone exchange:
ST BARNABAS
Estimated line speed:
2.5 Mbps - Checked on 2009-02-24 20:52:26
Current line speed:
3000
[Moderator's note by Jim (Oldjim) telephone number removed mod:end
Re: Download Speed
14-03-2009 5:26 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Going back to your earlier post it shows no transfer but 9,465 errors.
Either the router isn't reporting correctly or the error percentage is very high
Assuming you have only been on max since joining Plusnet the downstream noise margin is very high. It normally starts at a default margin of 6dB and yours appears to have increased to 15dB. This either indicates instability or a very high error rate or a combination of both.
Can you advise which router you have as we may be able to suggest some diagnostic tools to point us in the right direction.
Looking in more detail at the router stats your upstream attenuation is extremely high compared to the downstream value - comparison with my stats downstream 51dB upstream 23.5dB - this indicates a major problem with the line.
Have you tried the quiet line test - dial 17070 option 2 both with and without the router connected.
Can you also try connecting the router to the test socket with nothing else connected and report back the stats.
Re: Download Speed
14-03-2009 6:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
My router is a Thomson TG585 v7 (0843TFGZE)
I have tried the quite line test with an without the router and couldn't hear any noise at all.
My router is now logged into the test socket with nothing else connected here are my stats:
Link Information
Uptime: 0 days, 0:02:15
DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 2,176
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 12.0 / 17.5
Line Attenuation (Up/Down) [dB]: 31.5 / 50.0
SN Margin (Up/Down) [dB]: 16.0 / 22.5
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 45 / 0
Loss of Signal (Local/Remote): 10 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 14 / 0
FEC Errors (Up/Down): 0 / 404
CRC Errors (Up/Down): 0 / 1
HEC Errors (Up/Down): 0 / 0
Date Download Speed Upload Speed
Today 18:08 886 kbps (111kB/s) 331 kbps (41.4kB/s)
Many Thanks
Cece
Re: Download Speed
14-03-2009 6:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Your downstream margin has jumped to 22.5dB and your speed reduced to 2176kbps
Can you try another filter while I look into something which will give a bit more information.
Re: Download Speed
14-03-2009 6:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Can you have a read here http://www.kitz.co.uk/routers/DMTv7.htm what we need are the bit loading graphs
Re: Download Speed
14-03-2009 6:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
As you are using a Speedtouch 586 v7 I assume that this is the one Plusnet provided.
Can you check with your old router/modem and see what the reported stats are as it is possible you may have a duff unit
Re: Download Speed
14-03-2009 6:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It says to Insert your router login and password I have put in my username *******@plusdsl.net and my password the password I chose when I signed to PlusNet and i get error wrong user name or password am I using the right details? also my stats have change since last posted still connected to test socket:
Link Information
Uptime: 0 days, 0:27:49
DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 3,680
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 12.0 / 18.5
Line Attenuation (Up/Down) [dB]: 31.5 / 49.0
SN Margin (Up/Down) [dB]: 16.0 / 15.0
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 56 / 0
Loss of Signal (Local/Remote): 11 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 15 / 0
FEC Errors (Up/Down): 0 / 748
CRC Errors (Up/Down): 0 / 1
HEC Errors (Up/Down): 0 / 1
Re: Download Speed
14-03-2009 6:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Oldjim One other thing.
As you are using a Speedtouch 586 v7 I assume that this is the one Plusnet provided.
Can you check with your old router/modem and see what the reported stats are as it is possible you may have a duff unit
My Old router was provided from Orange I have tried to connect using this but I think It is locked, ask for a password?
Cece
Re: Download Speed
14-03-2009 7:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote It says to Insert your router login and password I have put in my username *******@plusdsl.net
is this for DMT?
if so use the username and password you use to login into your router to see the stats. not your plusnet username and password.
Re: Download Speed
14-03-2009 7:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: ASBO
Quote It says to Insert your router login and password I have put in my username *******@plusdsl.net
is this for DMT?
if so use the username and password you use to login into your router to see the stats. not your plusnet username and password.
in
Yes this is for DMT I dont use a username or password to see my router stats just type 192.168.1.254 into explorer?
Re: Download Speed
14-03-2009 7:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
have you left both the username and password blank on dmt and tryed to connect?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page