Discussion on Press Release etc. split off from Product Refresh Topic
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Discussion on Press Release etc. split off from Product Refresh Topic
18-02-2009 7:00 PM
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who is PN's communication manager( in charge of public/ customer relations ) ? ? ? ?
Re: Product Refresh
18-02-2009 7:06 PM
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Re: Product Refresh
18-02-2009 7:09 PM
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Ah well I'm outta here in T-25 hours so after that the only dealings I'll have with PN are for the phone line to support the ADSL which I'd like to keep till I move as its cheaper than BT but unless they do radically change their minds I won't look at PN again for broadband.
Re: Product Refresh
18-02-2009 7:13 PM
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I was meaning in charge of public relations / press releases who advises directors on public relations etc etc, advises them on setting up press conferences , exhibitions etc etc
can we ask them to put press releases etc etc on the forum / blogs too please
Re: Product Refresh
18-02-2009 7:14 PM
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Re: Product Refresh
18-02-2009 7:16 PM
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Quote from: techguy As a whooly owned BT subsidiary PR activiity is probably handled centrally so they probably don't have one anymore.
maybe - but when I worked with BT they had marketing /communications managers within each business unit, who had dual reporting roles - one to their business unit ceo, and one to BT central marketing. It may well have changed now though.......
Re: Product Refresh
18-02-2009 7:26 PM
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Quote from: techguy Carol Axe is Director of Customer Support, says so on bottom of the newsletter
Thank you, I stand corrected [I don't get the newsletter]
Re: Product Refresh
18-02-2009 7:51 PM
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Quote from: mal0z What is also significant is that those sites included a press release that quote the PN MD. Yet no one in PN has seen fit to put that press release here in the forum or blog - have they ???.
who is PN's communication manager( in charge of public/ customer relations ) ? ? ? ?
Isn't it Neil Armstrong?
Re: Product Refresh
18-02-2009 8:09 PM
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Re: Product Refresh
18-02-2009 10:26 PM
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Quote from: mal0z No he's a director, not sure what exactly - but marketing director ? ? - and he would be the Comms. managers line manager ?
The Comms Manager is Peter Jackson, who has the title of Customer Experience & Communications Manager
Re: Discussion on Press Release etc. split off from Product Refresh Topic
18-02-2009 11:08 PM
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I don't fully understand sometimes the team job titles, and who does what..........
mind you at least we know many PN staff by name which is 1000% better than many ISP's
Re: Discussion on Press Release etc. split off from Product Refresh Topic
19-02-2009 12:53 AM
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On that page you will find a very interesting Press Pack and Product Overview. I've printed them to PDF and attached them to this post because I reckon some time tomorrow they will vanish or be replaced.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Discussion on Press Release etc. split off from Product Refresh Topic
19-02-2009 9:32 AM
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We're missing the last release we put about about Christmas usage and obviously the release from yesterday.
I'm going to get these added today, and sort out the press pack and product overview (It's likely that they will be removed in the meantime).
Going forwards we'll look to archive the press releases on the Community site too.
Re: Discussion on Press Release etc. split off from Product Refresh Topic
19-02-2009 9:50 AM
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** Plusnet launches the UK’s cheapest standalone broadband service **
* Cheap and quality-assured broadband to help the UK through the economic downturn *
Internet service provider Plusnet (www.plus.net) today unveiled Plusnet Value, the UK’s cheapest broadband. For £5.99 a month Plusnet Value customers will get up to 8Mb speeds, an inclusive wireless router, 24/7 award winning support and a monthly usage allowance of up to 10Gb – with no connection charge.
At the same time, Plusnet is also launching Plusnet Unlimited. From £11.99 a month customers will get all the benefits included in Plusnet Value but with unlimited usage on top.
Plusnet’s new packages have been launched in response to customers’ concerns over the economy and their own bills. Whilst many people want to reduce their spending dramatically, they still recognise how vital it is to stay online and keep the benefits of the internet.
Anthony Vollmer, CEO at Plusnet, said: “People are determined to keep their access to the internet via broadband come what may. The web is probably the best job research facility ever invented and, combined with its ability to track down shopping bargains, is the ultimate weapon for families against the current downturn.
“Plusnet’s goal was to make sure that people across the UK could still have quality access to the internet at an absolutely rock-bottom price they won’t find elsewhere. Plusnet Value achieves this by ensuring broadband is there when customers need it for the internet services they cannot do without.”
The quality and resilience of Plusnet Value and Plusnet Unlimited are assured. Plusnet is an independent subsidiary of BT and has gained over 50 per cent of its customers through personal recommendation. The company also come top in nine out of eleven categories in the uSwitch broadband customer satisfaction survey, including Best Overall Customer Satisfaction and Best Technical support.
--
Plusnet Value
• £5.99 a month to 80% of the UK broadband market
• For customers not in these geographic areas the Plusnet Value will be £5.99 a month for 3 months and then £11.99
• Wireless router included
• Free set-up
• Up to 8Mb speeds
• 10Gb usage allowance
• 18 month contract applies
Plusnet Unlimited
• £11.99 a month for 3 months then £15.99 a month to 80% of the UK broadband market
• For customers not in these geographic areas the Plusnet Unlimited will be £11.99 a month for 3 months and then £19.99
• Wireless router included
• Free set-up
• Up to 8Mb speeds
• Unlimited usage allowance
• 18 month contract applies
Re: Discussion on Press Release etc. split off from Product Refresh Topic
19-02-2009 10:00 AM
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Please correct typo
Quote from: Peter Plusnet Unlimited
• £11.99 a month for 3 months then £15.99 a month to 80% of the UK broadband market
• For customers not in these geographic areas the Plusnet Value will be £11.99 a month for 3 months and then £19.99
• Wireless router included
• Free set-up
• Up to 8Mb speeds
• Unlimited usage allowance
• 18 month contract applies
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