Disconnects and resync every morning
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Disconnects and resync every morning
20-09-2011 11:55 AM
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What is causing it?
Is this a normal function of DLM?
Can it be stopped?
from my log
Sep 20 07:35:18 SNTP Synchronised again to server: 212.159.13.50
Sep 20 07:25:26 FIREWALL replay check (1 of 1): Protocol: ICMP Src ip: 98.0.2.182 Dst ip: 84.93.166.233 Type: Destination Unreachable Code: Host Unreacheable
Sep 20 06:45:59 FIREWALL event (1 of 1): deleted rules
Sep 20 06:45:59 GRP Default destination is routed via gateway 84.93.166.233
Sep 20 06:45:59 xDSL linestate up (ITU-T G.992.1; downstream: 5888 kbit/s, upstream: 448 kbit/s; output Power Down: 19.5 dBm, Up: 12.0 dBm; line Attenuation Down: 44.0 dB, Up: 24.0 dB; snr Margin Down: 10.0 dB, Up: 21.0 dB)
Sep 20 06:45:43 FIREWALL event (1 of 1): created rules
Sep 20 06:45:43 GRP Default destination is not routed anymore via gateway 84.93.166.233
Sep 20 06:45:43 xDSL linestate down
Sep 20 06:35:18 SNTP Synchronised to server: 212.159.13.50
To be is to do - Kant
do be do be do - Sinatra
Re: Disconnects and resync every morning
20-09-2011 1:57 PM
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I don't seem to be seeing what you're seeing.
Jojo
Re: Disconnects and resync every morning
20-09-2011 2:21 PM
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Quote Sep 20 06:45:59 xDSL linestate up (ITU-T G.992.1; downstream: 5888 kbit/s, upstream: 448 kbit/s; output Power Down: 19.5 dBm, Up: 12.0 dBm; line Attenuation Down: 44.0 dB, Up: 24.0 dB; snr Margin Down: 10.0 dB, Up: 21.0 dB)
Sep 20 06:45:43 FIREWALL event (1 of 1): created rules
Sep 20 06:45:43 GRP Default destination is not routed anymore via gateway 84.93.166.233
Sep 20 06:45:43 xDSL linestate down
I may be using incorrect terms but what does the above log tell me. 45.43 DSL linestate down, 45.59 DSL linestate up? and Routerstats has shown me the interruption and resync at a lower speed every morning for a week except this morning. Its as if DSL is trying to switch my router to a lower speed
To be is to do - Kant
do be do be do - Sinatra
Re: Disconnects and resync every morning
20-09-2011 2:52 PM
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It does seem like there's been more disconnections than we're picking up. At this point I can only suggest the normal diagnostics for dropping connection and failing that then raising a fault would probably be your best bet.
Jojo
Re: Disconnects and resync every morning
21-09-2011 8:21 AM
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Quote
Sep 21 07:56:53 GRP Default destination is routed via gateway 84.93.166.233
Sep 21 07:56:53xDSL linestate up (ITU-T G.992.1; downstream: 5888 kbit/s, upstream: 448 kbit/s; output Power Down: 19.5 dBm, Up: 12.0 dBm; ine Attenuation Down: 44.0 dB, Up: 24.0 dB; snr Margin Down: 9.5 dB, Up: 22.0 dB)
Sep 21 07:56:37FIREWALL event (1 of 1): created rules
Sep 21 07:56:36GRP Default destination is not routed anymore via gateway 84.93.166.233
Sep 21 07:56:36xDSL linestate down
Sep 21 07:35:20SNTP Synchronised to server: 212.159.13.50
But i would like to know what is happening
This morning again at 07.56 the router did a "reset"
I don't like not being in control of my own equipment
To be is to do - Kant
do be do be do - Sinatra
Re: Disconnects and resync every morning
21-09-2011 8:34 AM
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Without getting it tested I couldn't tell you what is happening. It could be numerous things. You'd think with doing the job I do that I would analyse my line and see if I could squeeze the last drop of performance out of it. But my philosophy is, unless I notice poor performance of my usually decent connection I don't really care what my stats are. I think, sometimes, if you monitor everything that goes on all day, you're going to see things that make you wonder.
I'm the same with my speed. My speed has fluctuated between 14-18Mbps over the last couple of months. I can honestly say that I don't see any difference, even with three of us online. Anyway, enough of my rambling. I just think sometimes you're better off not knowing.
Jojo
Re: Disconnects and resync every morning
21-09-2011 8:45 AM
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It's not a problem at the moment, so I'll monitor it and see if it bottoms out. All the times Ive seen it happen it always comes back at a lower speed which concerns me.
To be is to do - Kant
do be do be do - Sinatra
Re: Disconnects and resync every morning
22-09-2011 10:40 AM
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I'm down to 4960 Kbps this morning so I've raised a ticket
To be is to do - Kant
do be do be do - Sinatra
Re: Disconnects and resync every morning
22-09-2011 11:53 AM
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SNR is 12.5 at the minute. I take it you have been in the test socket during this time?
Jojo
Re: Disconnects and resync every morning
22-09-2011 1:35 PM
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To be is to do - Kant
do be do be do - Sinatra
Re: Disconnects and resync every morning
22-09-2011 3:31 PM
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Re: Disconnects and resync every morning
23-09-2011 10:50 AM
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See below, it seems to me that the SNR is jumping about too much
Should it be more stable? Is it a setting issue or have i got a fault that's causing it
To be is to do - Kant
do be do be do - Sinatra
Re: Disconnects and resync every morning
23-09-2011 2:35 PM
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It looks like there might be a dropping connection issue causing the slow speeds, which would also explain the jumps and changes in SNR. Given that's the case it's almost certainly a fault so you've done the right thing by raising a ticket.
Re: Disconnects and resync every morning
23-09-2011 2:54 PM
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The phone line seems sound, no problem with any phone calls.
It seemed to me that when I asked for a retrain a couple of months ago it never finished and the SNR is trying to get to 6dB. it goes up to 13 then down to 3 at which it disconnects.
Could it be that something which shoud have been turned off is still on
To be is to do - Kant
do be do be do - Sinatra
Re: Disconnects and resync every morning
23-09-2011 4:09 PM
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I don't think we should make any assumptions, it can often lead us in the wrong direction. I think the best thing is to see what the faults team come up with. I'm out of ideas myself.
Jojo
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