Disconnection Alert
Lost ability to do DNS lookups this morning about 0745. Only thing that worked was Skype 
Rebooted router after 20 mins off - still same.
Put Google's Public DNS settings in my router and rebooted again and everything now working
Were there/ are there any PN DNS issues this morning?
Stuart
Rebooted router after 20 mins off - still same.
Put Google's Public DNS settings in my router and rebooted again and everything now working
Were there/ are there any PN DNS issues this morning?
Stuart
Quote from: stuartp Were there/ are there any PN DNS issues this morning?
This piece of work may have caused some DNS issues, anyone still seeing them?
Quote from: Chris
Quote from: stuartp Were there/ are there any PN DNS issues this morning?
This piece of work may have caused some DNS issues, anyone still seeing them?
Not now I've changed gateways, but very bad before that.
Edit: Actually I'm using OpenDNS but browsing was extremely patchy before a gateway change, so probably not DNS related.
Looks like it did happen, eventually
But fortunately not to myself, this time
You are currently connected to the gateway known as ptn-ag04.
This is located in Telehouse North.
But fortunately not to myself, this time
You are currently connected to the gateway known as ptn-ag04.
This is located in Telehouse North.
The fact that it abruptly rose again points to it being the graphing - i.e. it wasn't getting the data from the gateways. If it's dropped connections it climbs on a gradient as peoples connections are re-established.
Edit: I'm on pcl-ag02 and have had a continuous connection of 127 hours.
Edit: I'm on pcl-ag02 and have had a continuous connection of 127 hours.
This is what the crash looked like on 30th March.
Also Faraday feeds in to more than just those gateways.
Also Faraday feeds in to more than just those gateways.
Same again tomorrow morning?
03/04/2012 @ 14:02
When's this work happening?
Early tomorrow morning, 4th April.
What does it affect?
Broadband connectivity.
How long will it take?
About 4 hours.
What does the work involve?
We've received notification from our suppliers about emergency maintenance at London Faraday to address a potential service impacting issue. We have also received notification of planned maintenance taking place at Manchester Dial House and Preston.
Am I likely to notice the work?
Yes, the work at Faraday is likely to disconnect a significant number of our broadband customers for up to ten minutes between 2.00am and 6.00am. We do not expect any significant impact from the work at Manchester Dial House or Preston. Please note that the work at Faraday is likely to affect customers nationwide.
Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.
Kind Regards
Bob Pullen
Customer Support
03/04/2012 @ 14:02
When's this work happening?
Early tomorrow morning, 4th April.
What does it affect?
Broadband connectivity.
How long will it take?
About 4 hours.
What does the work involve?
We've received notification from our suppliers about emergency maintenance at London Faraday to address a potential service impacting issue. We have also received notification of planned maintenance taking place at Manchester Dial House and Preston.
Am I likely to notice the work?
Yes, the work at Faraday is likely to disconnect a significant number of our broadband customers for up to ten minutes between 2.00am and 6.00am. We do not expect any significant impact from the work at Manchester Dial House or Preston. Please note that the work at Faraday is likely to affect customers nationwide.
Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.
Kind Regards
Bob Pullen
Customer Support
