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Default Gateway Address

David96
Newbie
Posts: 3
Registered: ‎04-10-2018

Default Gateway Address

Help needed, I am trying to connect an old BT Youview Set Top Box to a new plusnet hub one router.  I have entered the IP address 192.168.1.254. Subnet Mask 255.255.255.0 but do not know what I should be entering for the Default Gateway address and the Primary DNS 

thanks

David

2 REPLIES 2
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 18,266
Thanks: 5,932
Fixes: 990
Registered: ‎21-04-2017

Re: Default Gateway Address

Hi there.

I'd imagine the setup should be plug and play, but if you need to enter settings the default gateway is the router address which is 192.168.1.254 and our primary DNS server is 212.159.13.49.

Hope this helps.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
bobpullen
Community Gaffer
Community Gaffer
Posts: 14,832
Thanks: 2,423
Fixes: 163
Registered: ‎04-04-2007

Re: Default Gateway Address

That's not going to work.
My recommendation would be that you configure the Youview box to automatically retrieve these details using DHCP.
If you're adament on specifying them yourself though then you'll need...
IP - 192.168.1.X (where X is a number between 1 and 253, that hasn't been assigned to any other device on your network).
Subnet - 255.255.255.0
Gateway - 192.168.1.254
DNS1 - 212.159.6.10
DNS2 - 8.8.8.8
The above assumes you're happy to use Google's DNS as your secondary. If not, use 212.159.6.9 instead.

Bob Pullen
Plusnet Product Team
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