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Decent download but Upload speed very bad

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olly66
Dabbler
Posts: 11
Registered: ‎13-04-2016

Decent download but Upload speed very bad

Hi,

 

My download speed is about 16Mb/s which is pretty decent, for ADSL, but my upload speed is less than 500kb/s.....the router shows the connection as 20Mb/s and upload as 1Mb/s. Anyway, can this be adjusted somehow by someone at Plusnet? I think I’ve read people talk about modifying a profile?Huh

 

TIA

olly

3 REPLIES 3
Community Gaffer
Community Gaffer
Posts: 5,120
Thanks: 1,344
Fixes: 245
Registered: ‎25-03-2015

Re: Decent download but Upload speed very bad

Hi @olly66, I've tested the connection and the upstream does not appear to be capped. Testing shows the upstream is in sync at just over 1Mbps, which isn't far off the maximum capabilities of ADSL upstream. Unfortunately there wouldn't be much more we could do at this point for upstream on your account as it's already uncapped.

 

EDIT: Corrected would, to wouldn't

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Infrastructure Operations Professional
jab1
Hero
Posts: 3,329
Thanks: 1,079
Fixes: 20
Registered: ‎24-02-2012

Re: Decent download but Upload speed very bad

@HarryB Should the 'would' in your reply be 'wouldn't'?:wink:

John
Community Gaffer
Community Gaffer
Posts: 5,120
Thanks: 1,344
Fixes: 245
Registered: ‎25-03-2015

Re: Decent download but Upload speed very bad

Thanks @jab1, I've edited my previous reply to correct that now :thumbsup:

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Infrastructure Operations Professional