DSL keeps dropping

[#1]

Those graphs show periods of good stability. I suggest that you need to look at corelating the use of electrical equipment with the times that the plots go haywire. When you see the graph doing what's shown, do quite line tests.

There could be a marginal problem with the line, but rather looks like a REIN problem.

Can you please post a full set of stats from the router.

[#2]

Testing your broadband connection, it looks like DLM is sacrificing speed for stability.

	Upstream DSL Link Information	Downstream DSL Link Information
Loop Loss:	7.8	14.5
SNR Margin:	22.0	16.1
Errored Seconds:	0	0
HEC Errors:	0
Cell Count:	9189829	17210902
Speed:	603	14981

Maximum Stable Rate (KBPS):	18176	Fault Threshold Rate (KBPS):	14541
Mean Time Between Retrains (Seconds):	1544	Mean Time Between Errors Upstream (Seconds):	63
Indicative Line Quality:	A	Mean Time Between Errors Downstream (Seconds):	10

If you've been through the checks here then I'd advise getting this raised up to us as a fault at http://faults.plus.net as it's likely we'll need to arrange an engineer.

All I ask is you don't raise the fault before 5pm as our suppliers are currently performing maintenance on their systems so the fault may not raise or get stuck. Thanks.

[#3]

i have noticed extremely high latency on my line regularly over 1000, is this connected to my problem?

[#4]

Can you advise how your testing the latency?

The line has interleaving on which can increase ping times but not to that extent.