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DSL is down

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Newbie
Posts: 1
Registered: ‎22-09-2018

DSL is down

So haven't had any phone line or internet for 2 days, just says dsl down on the router settings. All lights are on except the internet one on the router. I assume there's a fault along the line but some feedback would be much appreciated
2 REPLIES 2
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Seasoned Pro
Posts: 561
Thanks: 180
Fixes: 17
Registered: ‎19-11-2008

Re: DSL is down

Hi Kimbosmiles,

Looks like you have a fault.

Have you phoned PN (0800 432 0200) or followed the fault troubleshooting process?

See https://portal.plus.net/apps/kbdfaults

Regards

Richard

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Plusnet Help Team
Plusnet Help Team
Posts: 8,053
Thanks: 958
Fixes: 391
Registered: ‎01-01-2012

Re: DSL is down

Sorry to hear this

From what I can see it's come back up now and is working?

Let us know if you're still having issues

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team