DLM Profile
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DLM Profile
14-02-2014 11:27 AM
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Many thanks
Re: DLM Profile
14-02-2014 12:25 PM
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Re: DLM Profile
15-02-2014 8:10 AM
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The packet loss has been happening for around 7 - 10 days with increased ping times when it starts to occur. I have tried with the OR modem with the plus router and a linksys 6700. I have also tried a Drayton 2860n which is overall the best.
Any help would be great.
Cheers
John
Re: DLM Profile
17-02-2014 11:34 PM
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Cheers
Re: DLM Profile
18-02-2014 11:30 AM
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Re: DLM Profile
18-02-2014 12:08 PM
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Re: DLM Profile
18-02-2014 12:14 PM
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I think you're best off raising a fault at http://faults.plus.net as somethings not quite right here.
Re: DLM Profile
18-02-2014 3:04 PM
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Cheers
John
Re: DLM Profile
19-02-2014 8:15 PM
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the previous night
Not good
Re: DLM Profile
19-02-2014 11:29 PM
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Re: DLM Profile
20-02-2014 10:18 AM
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<img src="http://community.plus.net/visualradius/generated/image13928904965359.png"/>
We've had a look at your exchange and we can see a couple of other users experiencing the same issues. We're looking for a couple more examples from your exchange so we can raise a case with our suppliers.
Once we've raised a case, we'll update it here http://community.plus.net/exchange-information/
Re: DLM Profile
20-02-2014 2:41 PM
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I look forward to hearing from you. I would expect something with the box the engineer that did my install did say there was something odd with the wiring. Or that was his excuse for having to go back twice!!
John
Re: DLM Profile
20-02-2014 4:06 PM
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Well we're thinking that there's potentially something wrong way back at the exchange to be honest. We're seeing a number of users having the same issues which is a cause for concern.
Re: DLM Profile
20-02-2014 4:10 PM
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Re: DLM Profile
20-02-2014 4:43 PM
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We've just checked for any congestion in your exchange and can confirm that there was none found. We've not seen any reports of any other customers with any similar issues. Can you keep us updated with TBB graphs so that we can keep an eye on this and if we do spot an issue then we can investigate further?
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