Could my speed be checked please

[#1]

When I changed from Value to Extra a couple of days ago, the email they sent stated that I could get up to 17 mbps.  I realise that I might not get that but its only gone up from 4.5 mbps to 6.5mbps.  Is this right as before the email I never knew I could get more. Hope this makes sense.

[#2]

The change from Value to Extra will not ( in its own right ) affect your speeds. Any change from ADSL1 to ADSL2+ will affect your speeds though...
Can you post the information requested in this thread please http://community.plus.net/forum/index.php/topic,96155.0.html

[#3]

I clicked on the first link and it said I wasn't authorized to be on that page.
 
Sorry not sure how to do what you ask.
jim:green link fixed mod:end

[#4]

the first link is to the router stats page for a Thompson 585 router
If it doesn't work can you do it yourself using the second link to find out how which is this http://www.kitz.co.uk/adsl/frogstats.php
Which router are you using

[#5]

Thanks Oldjim,  Its Thompson TG585 v8

[#6]

To MisterW,
Plusnet told me it would definitely change my speed to  make it faster if I changed to Extra.

[#7]

Try via this
Log in to the router from http://192.168.1.254
Username and password as per the image below
From the left hand menu:
Broadband Connection >
DSL Connection >
Then select "Details" from the top right.

[#8]

Quote

Plusnet told me it would definitely change my speed to  make it faster if I changed to Extra.

You shouldn't need to change to Extra to get faster speeds, they are available on Value!.

[#9]

Here we go hope its ok.

DSL Connection
Link Information
Uptime: 1 day, 23:19:03
DSL Type: G.992.1 annex A
Channel mode: Fast
Maximum Bandwidth (Up/Down) [kbps/kbps]: 1,224 / 8,128
Bandwidth (Up/Down) [kbps/kbps]: 448 / 8,128
Data Transferred (Sent/Received) [kB/MB]: 0.00 / 368.59
Output Power (Up/Down) [dBm]: 12.5 / 17.5
Line Attenuation (Up/Down) [dB]: 7.5 / 15.0
SN Margin (Up/Down) [dB]: 29.0 / 9.5
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 0 / 784
HEC Errors (Up/Down):

[#10]

Several things
1. You are not on ADSL2+ hence your sync speed is being limited to 8,128kbps
2. It is possible that either the IP profile or the Plusnet mirror is restricting you a little bit - the other parts of the tests we wanted will identify that
3. Can you put your telephone number in here and see if 21CN is available http://usertools.plus.net/exchanges/

[#11]

VP capacity at this exchange is currently showing as Red.
Click here for further details
BT have announced a date for WBC on 21CN
Click here for further details
You can view recent Service Outages for this exchange here
BT has published DSL Max upgrade information for this exchange
Click here for further details

[#12]

Not good news I'm afraid...

Quote

VP capacity at this exchange is currently showing as Red.

That means the exchange is congested and therefore your effective speed may well be reduced at peak times.

Quote

BT have announced a date for WBC on 21CN

Until 21CN is available you can not be moved to ADSL2+ for faster speeds.
You are already synching at the maximum speed available for a 20CN connection i.e 8128k.
Edit: the good news is that when 21CN becomes available your potential for speed increase is good.
With your downstream attenuation of 15db you should see a good increase in speed, something in the  order of  >15Mb  should be achievable

[#13]

Thank you MisterW and Oldjim.  I'll just wait and see what happens in the future.

[#14]

Plusnet are often tardy applying updates to the checker - look on http://www.samknows.com/broadband/exchange_search for the 21CN WBC status:

[#15]

It says enabled here jelv.
BT Wholesale information
ADSL status:
Enabled as of 12/11/2003
ADSL Max status:
Enabled as of 31/03/2006
SDSL status:
Not available
21CN WBC status:
Enabled
FTTC status:
Not available