Constant ADSL drop outs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Constant ADSL drop outs
- « Previous
-
- 1
- 2
- Next »
Re: Constant ADSL drop outs
18-03-2016 5:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Important to state that this phone line has never had a number given to anyone ever, and is listed as ex directory. Of course your point still stands that incoming calls could cause disconnections.
I'd say there's a problem with the line but what do I know... it just hangs along the side of the house next to a busy pathway at waist height.
Re: Constant ADSL drop outs
18-03-2016 6:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Constant ADSL drop outs
18-03-2016 9:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
However, if you don't want to connect any telephones, you don't actually need a microfilter. The main purpose of a microfilter is to block the ADSL signal from reaching the telephone. The socket for the ADSL modem on a microfilter is not filtered, it's just wired straight through. The microfilter does provide a suitable socket (RJ11) for the modem cable though, you'd need a different cable to connect the modem directly to a telephone socket.
Re: Constant ADSL drop outs
19-03-2016 2:48 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
This is a conservation area... I've made a complaint to building control at the local council who will take enforcement action over this. Be grateful for me doing this before it unseats a local cyclist and you're left with a huge bill.
Re: Constant ADSL drop outs
22-03-2016 4:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Constant ADSL drop outs
11-04-2016 9:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Well constant drop outs continue, might be an hour's downtime at a time. So still no improvement. I can see the problem, The SNR continues to ping all over the place. In the past 30 mins my upstream SNR has gone from about 12 at one end to under 3 at the other.
WHEN IS IT GOING TO BE FIXED?
And just to add salt to the wound further, I see you not only constructed a new forum but reset all the passwords too. Can no longer log in on my old account, I do not receive the change password email.
Re: Constant ADSL drop outs
12-04-2016 3:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
And it's still broken today.
IS it really acceptable service that months and months after reporting a fault the fault still exists? If you were an electricity company or a water company or a gas company the regulator would by now be taking you to court.
Either you fix it, or you lose a customer. Simple as that.
- « Previous
-
- 1
- 2
- Next »
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page