Connection drops frequently... REIN?
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- Connection drops frequently... REIN?
Re: Connection drops frequently... REIN?
14-10-2015 9:02 PM
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The Web Server seems to be running fine and the graphs are looking great at the moment. I'd like to see a Tx noise Margin graph when you have a 2hr one saved. You can attached it to a post using the Additional Options button.
The Rx SNRM graphs doesn't appear to be suffering MW/AM or other interference Those odd little blips are par for the course.
Back later.
Re: Connection drops frequently... REIN?
14-10-2015 9:51 PM
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Tim
Re: Connection drops frequently... REIN?
14-10-2015 10:08 PM
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Right at this moment plotting seems to have stopped.
Re: Connection drops frequently... REIN?
15-10-2015 5:53 AM
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If so, from what I recall of the sync speed that was visible on the webserver which was around 15k or something which would give an IP Profile/Current Line Speed of around 13.2 perhaps.
Whichever, when you next post can you post the full DSL stats for the TG582n (link in my sig) - just copy and paste them into a post.
Re: Connection drops frequently... REIN?
15-10-2015 6:20 AM
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Edit: internal IP of rs device had changed. Still not really logging anything though.
ink Information
Uptime: 0 days, 13:05:20
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 1.087 / 15.207
Data Transferred (Sent/Received) [MB/GB]: 707,10 / 1,99
Output Power (Up/Down) [dBm]: 12,8 / 0,0
Line Attenuation (Up/Down) [dB]: 15,2 / 30,0
SN Margin (Up/Down) [dB]: 6,7 / 5,3
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 13 / 0
FEC Errors (Up/Down): 153 / 185.580
CRC Errors (Up/Down): 49 / 18
HEC Errors (Up/Down): 62 / 198
Re: Connection drops frequently... REIN?
15-10-2015 7:02 AM
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well I've just manage to access the webserver again no problem now, but it's stopped plotting again. A quick click on the Stop button and then on the Green Start arrow should fix that.
The DSL stats are good, certainly on the downstream, very good, as I said before the US Tx noise looked a bit messy and there are some CRC errors on the US but nothing to get too excited about, we'll keep an eye on this.
What version is the firmware on this TG582n?
Re: Connection drops frequently... REIN?
15-10-2015 7:44 AM
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Re: Connection drops frequently... REIN?
15-10-2015 7:49 AM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Connection drops frequently... REIN?
15-10-2015 7:53 AM
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Re: Connection drops frequently... REIN?
15-10-2015 7:59 AM
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Quote from: Townman I suggest setting an alarm in RS on the condition of zero synch speed for more than 1 minute. The siren on mine can be heard throughout the house...
He's not losing sync and I gave the suggested alarm time settings in reply #44 (apart from the sync speed). Why on earth do you want to wait a minute to discover you've lost sync. I, and I would guess most others in a monitoring situation would want immediate notification, hence the 1 second for sync. But as a small aside, the alarm isn't much help when you are away at work!
Re: Connection drops frequently... REIN?
15-10-2015 8:13 AM
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Sorry I missed your alarm setting in your loooooooong post, but did that omission warrant this response? It's obvious that the alarm is no use if no one is there to hear it (so is there a need to state the obvious?) but it is useful when someone is there.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Connection drops frequently... REIN?
15-10-2015 8:25 AM
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Re: Connection drops frequently... REIN?
15-10-2015 9:30 AM
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Re: Connection drops frequently... REIN?
15-10-2015 6:53 PM
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So the finger is pointing squarely at my other kit at the moment? Strange, as the modem and router are both new, replaced because I was getting an intermittent service with the last ones.
Could there be something inherently 'bad'(for my line) about using a separate modem?
Re: Connection drops frequently... REIN?
16-10-2015 12:05 AM
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I think we may possibly have had a combination of factors. The bell-wire being connected would have enabled quite some interference to be picked up.The proximity of that electrical stuff may not have helped in this respect. It's possible that there is something about the kit that may either be faulty or the modem may have some weird incompatibility with the line card at the exchange. Out of curiosity, has that modem got the latest firmware? It's not using a separate modem that's in itself an issue.
Is there any work going on at your local exchange - like upgrades for Fibre? Put your number into this checker https://www.btwholesale.com/includes/adsl/main.html and see if it shows a date for Fibre.
Have there been any major electrical supply works going on in the area? This list could be a lot longer
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