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Connection dropping.

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Dabbler
Posts: 10
Thanks: 2
Registered: ‎27-03-2017

Connection dropping.

Hi been with plusnet for couple of years now & recently my connection has been dropping out at random times. Can someone take a look at my line please. Pain in the ass when i'm trying to play online games then suddenly get flashing orange light on router & booted out.

1 REPLY 1
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Plusnet Help Team
Plusnet Help Team
Posts: 17,272
Thanks: 5,328
Fixes: 905
Registered: ‎21-04-2017

Re: Connection dropping.

Hi there.

I'm really sorry to hear you're experiencing connection problems.

Could you plug your router into the test socket as explained Here and if you continue to experience problems please raise a fault to us at http://faults.plus.net letting us know over here once you've done so and we'll pass this onto our suppliers to arrange an engineer.

Thanks

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team