Connection constantly drops when it is windy and raining

[#1]

Hi, have been really happy with our new broadband service since switching to Plusnet, however we have had constant connection drops whenever its raining. I suspect Its an external fault, since wired connections to the router are also dropping.

[#2]

Hi @SD1997, I'm sorry to hear of the drops that occur.

I'm unable to locate your account with the details you've provided on your forum account, could you send me a PM with the username so we can take a look into this for you?