Congestion issues Burton on trent exchange?
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Congestion issues Burton on trent exchange?
02-03-2014 9:28 PM
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Re: Congestion issues Burton on trent exchange?
02-03-2014 9:46 PM
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Time BT/Openreach sorted their network out.
Mine as of now.
Re: Congestion issues Burton on trent exchange?
03-03-2014 4:05 PM
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I'm sorry to hear you're experiencing speed issues. I've had a look and this doesn't seem right at all. Can you please follow our troubleshooter and raise a fault so that our Faults team can investigate further for you? You can do this here: http://www.plus.net/support/broadband/bbfaults/
Re: Congestion issues Burton on trent exchange?
03-03-2014 10:46 PM
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Re: Congestion issues Burton on trent exchange?
03-03-2014 11:19 PM
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this congestion is all over the place from 9am to 3pm full speed from 3 to 12 midnight so slow its like dial up, So u lads are not alone....Finnigan
Re: Congestion issues Burton on trent exchange?
03-03-2014 11:41 PM
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Re: Congestion issues Burton on trent exchange?
03-03-2014 11:52 PM
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Quote from: Inam I think leaving BT infinity was a big mistake just to save some pennies, I was getting full speed no matter what time of day for 18 months with BT infinity.
Doesn't Plusnet fibre use the same infrastructure as BT Infinity? So the congestion would be the same. Still reckon it's my issue as well, thankfully as not as early as 3pm though.
Re: Congestion issues Burton on trent exchange?
04-03-2014 10:12 AM
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If you've got a Fault Ticket open we'll get the congestion issues looked at for you.
Re: Congestion issues Burton on trent exchange?
04-03-2014 11:03 AM
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Re: Congestion issues Burton on trent exchange?
04-03-2014 11:04 AM
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Re: Congestion issues Burton on trent exchange?
05-03-2014 3:27 AM
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Re: Congestion issues Burton on trent exchange?
05-03-2014 8:42 AM
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Keep us informed how things get on.
Re: Congestion issues Burton on trent exchange?
13-03-2014 8:23 PM
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Re: Congestion issues Burton on trent exchange?
14-03-2014 12:55 PM
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I've looked into potential issues at your exchange and have noticed a few other lines performing the same as yours.
We've raised this with our suppliers proactive team and are awaiting an update from them.
Re: Congestion issues Burton on trent exchange?
14-03-2014 11:31 PM
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