Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Complaint - Mod Please View and Forward.
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Complaint - Mod Please View and Forward.
- « Previous
-
- 1
- 2
- Next »
Re: Complaint - Mod Please View and Forward.
05-09-2012 11:43 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Jon,
Thanks for your time on the phone this morning, completely understand that you were at work and weren't able to stay for long.
As promised, I've replied to your ticket in detail highlighting where I feel that we could have certainly improved the way in which we had handled your case.
If you'd like to discuss any of the points that I have made, please feel free to give me a ring.
Thanks for your time on the phone this morning, completely understand that you were at work and weren't able to stay for long.
As promised, I've replied to your ticket in detail highlighting where I feel that we could have certainly improved the way in which we had handled your case.
If you'd like to discuss any of the points that I have made, please feel free to give me a ring.
Message 16 of 18
(178 Views)
Re: Complaint - Mod Please View and Forward.
05-09-2012 12:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
James - I have replied to the ticket. Thank you, really happy that we have reached this outcome, not just because of the charges, but because we can part on good terms. No further discussion necessary, thank you. Appreciate your professionalism.
Take care.
Take care.
Message 17 of 18
(178 Views)
Re: Complaint - Mod Please View and Forward.
05-09-2012 12:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks Jon.
All the best with your new ISP.
All the best with your new ISP.
Message 18 of 18
(178 Views)
- « Previous
-
- 1
- 2
- Next »
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Complaint - Mod Please View and Forward.