Communication
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Communication
21-05-2018 2:00 PM
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Had broadband removed from my line a week ago last Friday , raised official complaint, informed I would receive a text once it had been restored, this was a week ago (last Tuesday) still waiting for the text ! Heared nothing at all from Plusnet re my OFFICIAL COMPLAINT , so much for their award winning customer service. Would someone like to call me?
Re: Communication
21-05-2018 3:46 PM
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Re: Communication
21-05-2018 4:17 PM
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Adam , you must be joking, I reported this 10 I repeat TEN days ago. If you are seriously telling me the order has only just been requested, what for god sake are Plusnet doing ?
Re: Communication
21-05-2018 4:19 PM
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Re: Communication
18-06-2018 10:06 AM
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Please tell me when and what time my broadband was disconnected, and when and what time I was reconnected.
Re: Communication
18-06-2018 2:07 PM
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Hi Squib, we're discussing this with you over on this thread: https://community.plus.net/t5/Plusnet-Feedback/Shambolic-Openreach/m-p/1546875#M81658
Adam
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