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Come back from holiday, speed's dropped by 6000!

Grafter
Posts: 53
Registered: ‎17-08-2007

Come back from holiday, speed's dropped by 6000!

Hi,
I've come back from holiday to find my IP speed, which has been 6500 for over two years is now 500.
Obviously I've no idea what might have been happening while I was away. The connection seems as normal: 7616 down, 448 up.
Could someone reset it please?
5 REPLIES 5
Grafter
Posts: 53
Registered: ‎17-08-2007

Re: Come back from holiday, speed's dropped by 6000!

Vital detail, account name beaconhill
Community Veteran
Posts: 4,927
Thanks: 143
Fixes: 25
Registered: ‎14-07-2009

Re: Come back from holiday, speed's dropped by 6000!

Possibly a thunderstorm caused a series of rapid disconnections?  It is probably better to switch off your router whilst away on holiday.
Grafter
Posts: 53
Registered: ‎17-08-2007

Re: Come back from holiday, speed's dropped by 6000!

Can't switch it off as Media Center needs its EPG updates.
Dabbler
Posts: 18
Registered: ‎20-05-2010

Re: Come back from holiday, speed's dropped by 6000!

You'll probably have to wait for about 20 weeks until ADSL sorts itself out. It's a great system.
Grafter
Posts: 614
Registered: ‎04-11-2008

Re: Come back from holiday, speed's dropped by 6000!

Quote from: sanderton
Hi,
I've come back from holiday to find my IP speed, which has been 6500 for over two years is now 500.
Obviously I've no idea what might have been happening while I was away. The connection seems as normal: 7616 down, 448 up.
Could someone reset it please?

Best to get the current line stats > Kitz
and a BT performance test result > BT