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Changing account..advice please

snapper_mart
Grafter
Posts: 179
Thanks: 1
Registered: ‎03-08-2007

Changing account..advice please

I'm currently on Broadband your way option 3, on the ADSL 2 trial .  If I were to change to one of the unlimited packages or the pro package, would  :-
a) I  Incur any charges
b)  it affect the ADSL 2  ?
Cheers
2 REPLIES 2
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Changing account..advice please

a) no but James would need to tweak it
b) no
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,887
Thanks: 4,979
Fixes: 316
Registered: ‎04-04-2007

Re: Changing account..advice please

Quote from: snapper
I'm currently on Broadband your way option 3, on the ADSL 2 trial .  If I were to change to one of the unlimited packages or the pro package, would  :-
a) I  Incur any charges

No, although by default you would start a new 18 month contract. If you raise a ticket on your account after the account change though then we can change this to 12 months.
Quote
b)  it affect the ADSL 2   ?

No, it shouldn't do.

Bob Pullen
Plusnet Product Team
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