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Changing Package Query

pixelDepth
Newbie
Posts: 5
Registered: ‎17-01-2011

Changing Package Query

Hi,
Am currently on the Pro package, I have a static IP, interleaving turned off, and upload is going to get uncapped soon hopefully.
I am thinking of lowering my package to Extra package, if I do, will I lose my static IP, will you turn interleaving back on, will you cap the upload?
I went for pro in the hopes I would get a lower ping, which isn't the case, even with interleaving turned off I am still getting a 45ms ping, I play a lot of FPS', and even on a strong 4 bar connection I am behind.
Thanks
3 REPLIES 3
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Changing Package Query

Hi pixelDepth,
No to all of the above. Changing package would not affect your connection profile, settings or components.
Jojo Smiley
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Changing Package Query

Just remind them that you want to keep your static IP etc in a ticket as sometimes it screws up
pixelDepth
Newbie
Posts: 5
Registered: ‎17-01-2011

Re: Changing Package Query

Thanks alot Smiley