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Changing Package Query
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Changing Package Query
25-01-2011 12:56 PM
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Hi,
Am currently on the Pro package, I have a static IP, interleaving turned off, and upload is going to get uncapped soon hopefully.
I am thinking of lowering my package to Extra package, if I do, will I lose my static IP, will you turn interleaving back on, will you cap the upload?
I went for pro in the hopes I would get a lower ping, which isn't the case, even with interleaving turned off I am still getting a 45ms ping, I play a lot of FPS', and even on a strong 4 bar connection I am behind.
Thanks
Am currently on the Pro package, I have a static IP, interleaving turned off, and upload is going to get uncapped soon hopefully.
I am thinking of lowering my package to Extra package, if I do, will I lose my static IP, will you turn interleaving back on, will you cap the upload?
I went for pro in the hopes I would get a lower ping, which isn't the case, even with interleaving turned off I am still getting a 45ms ping, I play a lot of FPS', and even on a strong 4 bar connection I am behind.
Thanks
Message 1 of 4
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Re: Changing Package Query
25-01-2011 2:36 PM
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Hi pixelDepth,
No to all of the above. Changing package would not affect your connection profile, settings or components.
Jojo
No to all of the above. Changing package would not affect your connection profile, settings or components.
Jojo
Message 2 of 4
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Re: Changing Package Query
25-01-2011 2:40 PM
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Just remind them that you want to keep your static IP etc in a ticket as sometimes it screws up
Message 3 of 4
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Re: Changing Package Query
25-01-2011 2:43 PM
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Thanks alot
Message 4 of 4
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