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Changed email re-direct still not working after 3 hours
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Changed email re-direct still not working after 3 hours
06-04-2009 4:11 PM
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Good afternoon
I changed an existing re-direct from a username@virgin.net to a username@tiscali.co.uk account about 3 hours ago but it is still going to the old address.
Are there any problems on Plusnet causing this delay please?
Thanks
John
I changed an existing re-direct from a username@virgin.net to a username@tiscali.co.uk account about 3 hours ago but it is still going to the old address.
Are there any problems on Plusnet causing this delay please?
Thanks
John
Message 1 of 5
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Re: Changed email re-direct still not working after 3 hours
07-04-2009 9:07 AM
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Is it working now?
Message 2 of 5
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Re: Changed email re-direct still not working after 3 hours
07-04-2009 9:42 AM
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Good morning and thanks for the response
No I have just tried it again and it is still going to the old e-mail address after 18 hours!!
I am going to delete the re-direct and configure a new one which should take PN half an hour to update their system.
I will update this post in a couple of hours
Thanks
John
No I have just tried it again and it is still going to the old e-mail address after 18 hours!!
I am going to delete the re-direct and configure a new one which should take PN half an hour to update their system.
I will update this post in a couple of hours
Thanks
John
Message 3 of 5
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Re: Changed email re-direct still not working after 3 hours
07-04-2009 10:41 AM
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Hi John,
That's a sensible suggestion and it should work. Let me know if you continue to have problems setting up your redirect and I'll take a look myself.
That's a sensible suggestion and it should work. Let me know if you continue to have problems setting up your redirect and I'll take a look myself.
Message 4 of 5
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Re: Changed email re-direct still not working after 3 hours
07-04-2009 11:26 AM
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Good morning again
The solution worked - deleting the re-direct and setting up a new one.
If I need to change one in the future I will probably use the delete/create new rather than trying to modify an existing.
Thanks again for the responses
John
The solution worked - deleting the re-direct and setting up a new one.
If I need to change one in the future I will probably use the delete/create new rather than trying to modify an existing.
Thanks again for the responses
John
Message 5 of 5
(507 Views)
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