Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Change fixed IP address
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Change fixed IP address
- « Previous
-
- 1
- 2
- Next »
Not applicable
Re: Change fixed IP address
19-01-2016 8:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Can I get an update on this please? The ticket has been open a while now and no one is saying it can't be done, but my IP address is still the same.
Thanks,
Digsy
Thanks,
Digsy
Message 16 of 20
(385 Views)
Re: Change fixed IP address
19-01-2016 9:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Let me pick this up with Harry as really we shouldn't be changing them unless there's a very good reason. For example if the IP is banned from a website/forum/server all we're doing by changing the IP is causing the next customer to get it the same problem.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 17 of 20
(385 Views)
Not applicable
Re: Change fixed IP address
20-01-2016 8:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Chris,
I have already explained to Harry and also added to the ticket why I'd like my IP address changed.
Not sure why it's such an issue if people on newer accounts can switch a fixed IP on and off themselves for a £5.00 admin fee and without having to raise a ticket? If I wasn't on a legacy account then I cold have sorted this out myself days ago.
Regards,
Digsy
I have already explained to Harry and also added to the ticket why I'd like my IP address changed.
Not sure why it's such an issue if people on newer accounts can switch a fixed IP on and off themselves for a £5.00 admin fee and without having to raise a ticket? If I wasn't on a legacy account then I cold have sorted this out myself days ago.
Regards,
Digsy
Message 18 of 20
(385 Views)
Re: Change fixed IP address
20-01-2016 9:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Simple question: if I were to be given the IP that you currently have, is it likely that I would face some issues?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 19 of 20
(385 Views)
Not applicable
Re: Change fixed IP address
21-01-2016 9:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
No, you wouldn't.
mav:quote
mav:quote
Message 20 of 20
(385 Views)
- « Previous
-
- 1
- 2
- Next »
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page