Can I get an update on this please? The ticket has been open a while now and no one is saying it can't be done, but my IP address is still the same. Thanks, Digsy
Let me pick this up with Harry as really we shouldn't be changing them unless there's a very good reason. For example if the IP is banned from a website/forum/server all we're doing by changing the IP is causing the next customer to get it the same problem.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Hi Chris, I have already explained to Harry and also added to the ticket why I'd like my IP address changed. Not sure why it's such an issue if people on newer accounts can switch a fixed IP on and off themselves for a £5.00 admin fee and without having to raise a ticket? If I wasn't on a legacy account then I cold have sorted this out myself days ago. Regards, Digsy
