Change My Usage Allowance
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Change My Usage Allowance
24-02-2008 4:16 PM
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You are currently: Fixed cost
If you use your usage allowance, your speeds will be restricted to 128k until the end of the billing month. If you think you might use more than your allowance, simply tick this box to get extra usage at your normal speed for £1 per Gb.
So, how do I go about getting extra allowance for 75p? And is this something that I commit to paying even if I don't actually use the extra allowance? I don't know yet if I will be needing it, but given that my kids have now discovered the joys of BBCI Player, I am not sure whether we will last the coming month with 8Gb.
Re: Change My Usage Allowance
24-02-2008 4:38 PM
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Re: Change My Usage Allowance
24-02-2008 5:11 PM
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If it's only one month that you're likely to go over, it's cheaper to tick the box and pay for the extra GB if you need it.
Re: Change My Usage Allowance
25-02-2008 9:16 AM
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I was on an unlimited product before I migrated. It is difficult to get used to the usage restrictions, but on the up side, I am saving £10/month and my line is four times faster!
Half-term is over so I suspect our usage will go down again now...
Re: Change My Usage Allowance
25-02-2008 2:29 PM
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Re: Change My Usage Allowance
25-02-2008 2:36 PM
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Re: Change My Usage Allowance
25-02-2008 2:53 PM
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You can set yourself a monthly usage limit to help you manage your broadband costs. Enter the maximum amount you want to spend on extra usage and click 'Change'.
You are on a base cost at £14.99
Your current price limit £19.99 Cancel
Choose a new price limit £
But presumably we are talking about the same thing, i.e.
- if I go over 8Gb I pay £1 per Gb
- if I go over 13Gb I get throttled (not literally, I hope!)
- and if I don't go over 8Gb, I don't pay more than £14.99.
Correct?
Re: Change My Usage Allowance
25-02-2008 2:57 PM
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Quote But presumably we are talking about the same thing, i.e.
- if I go over 8Gb I pay £1 per Gb
- if I go over 13Gb I get throttled (not literally, I hope!)
- and if I don't go over 8Gb, I don't pay more than £14.99.
Correct?
Correct
Re: Change My Usage Allowance
25-02-2008 3:12 PM
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Actually, I think that it is not you, but the Control Your Broadband page that should be clearer!
There are two separate sections miles apart to achieve one change. First you have to go to Change My Usage Allowance and tick the Pay As You Go box. Yet, you don't actually touch the Choose a New Usage Allowance box. Then you have to go to Set A Broadband Price Limit, four levels down, and modify your price limit. Wouldn't it be clearer to have the Pay As You Go box in the Set A Broadband Price Limit section?
[Do I sound annoyed? Well, I am not actually! ;)]
Re: Change My Usage Allowance
25-02-2008 4:52 PM
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Quote from: BlueRhizome Actually, I think that it is not you, but the Control Your Broadband page that should be clearer!
I think you're right. An item on my agenda is to mock up an improved My Account section and get it user tested. The BBYW control panel seems like a good place to start. I'll keep you posted on my progress.
Re: Change My Usage Allowance
25-02-2008 9:07 PM
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Re: Change My Usage Allowance
07-03-2008 4:32 PM
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The index page would probably use some javascript slidey stuff to show & hide the options when you click on 'change'.
Re: Change My Usage Allowance
07-03-2008 11:43 PM
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