Change Line Profile
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Re: Change Line Profile
14-01-2014 12:25 AM
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Are you plugging the router in to the master socket or an extension socket? What do you have plugged in to any of the phone sockets other than the router and do you have filters in all sockets that are in use for anything?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Change Line Profile
14-01-2014 1:23 AM
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I'm currently plugged into the test socket and don't have anything like that a I know what it does to your connection.
Last year though we did get an engineer our as our speed was like 1Mb and the engineer changed the pairing at the telephone pole but said that there was slight noise on the line.
Also can someone tell me if I'm have interleaving on? As I would rather it off for a reduced ping.
Re: Change Line Profile
14-01-2014 7:57 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Change Line Profile
14-01-2014 2:25 PM
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Re: Change Line Profile
15-01-2014 4:00 AM
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Link Information
Uptime: 0 days, 13:42:31
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 1,012 / 5,113
Data Transferred (Sent/Received) [GB/GB]: 1.34 / 18.59
Output Power (Up/Down) [dBm]: 12.8 / 0.0
Line Attenuation (Up/Down) [dB]: 18.2 / 36.5
SN Margin (Up/Down) [dB]: 6.6 / 14.3
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 60 / 0
Loss of Signal (Local/Remote): 7 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 196,812 / 1
FEC Errors (Up/Down): 0 / 17,563,760
CRC Errors (Up/Down): 136 / 69,135
HEC Errors (Up/Down): 169 / 322,806
1. Best Effort Test: -provides background information.
Download Speed
4.55 Mbps
0 Mbps 4 Mbps
Max Achievable Speed
Download speedachieved during the test was - 4.55 Mbps
For your connection, the acceptable range of speeds is 1.2 Mbps-4 Mbps.
IP Profile for your line is - 4.51 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.73 Mbps
0 Mbps 0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.73Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
Re: Change Line Profile
31-01-2014 5:55 PM
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Uptime: 0 days, 4:48:20
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 1,012 / 8,584
Data Transferred (Sent/Received) [GB/GB]: 5.27 / 19.16
Output Power (Up/Down) [dBm]: 12.8 / 0.0
Line Attenuation (Up/Down) [dB]: 18.2 / 36.5
SN Margin (Up/Down) [dB]: 6.2 / 5.6
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 9 / 0
Loss of Signal (Local/Remote): 1 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 105 / 0
FEC Errors (Up/Down): 0 / 38,441
CRC Errors (Up/Down): 166 / 880
HEC Errors (Up/Down): 275 / 21,542
Although when doing a speed test I get 3.7Mb. Could someone put my current line speed to match my IP profile please?
Re: Change Line Profile
03-02-2014 11:17 AM
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Re: Change Line Profile
03-02-2014 11:38 AM
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Could you run a Speed Test at http://speedtest.btwholesale.com (including 'Further Diagnostics').
Re: Change Line Profile
03-02-2014 8:02 PM
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That's the speed running as expected, but I've already been re-synced at a lower speed, only 0.8Mb.
I have attached the further diagnostics from BT, my router stats and my current line speed from the Member Centre.
I'm thinking that there maybe be noise on my line which is the reason I can't get the high speeds I got when my line was fixed last year, but I'm not an expert
Re: Change Line Profile
03-02-2014 8:03 PM
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That's the speed running as expected, but I've already been re-synced at a lower speed, only 0.8Mb.
I have attached the further diagnostics from BT, my router stats and my current line speed from the Member Centre.
I'm thinking that there maybe be noise on my line which is the reason I can't get the high speeds I got when my line was fixed last year, but I'm not an expert
Can you confirm that a BT Openreach engineer is coming out on the 10th of February to install fibre optic?
Also I'm still waiting for the fibre router to be posted as well.
PS Sorry for the double post.
Re: Change Line Profile
06-02-2014 2:01 PM
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I can confirm that an engineer will visit on Monday afternoon to complete the installation of FTTC.
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