I am near the end of my Plusnet BB contract, and unfortunately looks like I will have to move away from Plusnet and not renew as Plusnet is too expensive.
When I checked my account I noticed that there's an 'active' cessation fee of £30. I tried clicking on the link to find out about this fee, but the link only directs to this page https://portal.plus.net/help/my-account/ that doesnt help me out.
Any idea as to what this is. I wasnt aware of any fees to pay once out of contract.
I searched the forum and found this similar post, where it was confirmed at the end that it doesnt apply any more:
Can anybody reconfirm this to me?
Fixed! Go to the fix.