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Carry over of unused paid for allowance

andyrpsmith
Dabbler
Posts: 23
Registered: ‎06-04-2009

Carry over of unused paid for allowance

I'm on the 20GB Pro allowance and pay the £2 per 2GB when over the 20GB.
Yesterday just 50 mins before new billing period period an extra 2GB was added. My total ended at 28.24 of an up to 30GB and has now been reset at 20GB.
Is it not possible to carry over significant paid for allowance.
Thanks
Andy
2 REPLIES 2
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Carry over of unused paid for allowance

This has been asked for on more than one occasion before and nothing has come of it.
It makes it especially annoying when it's £2 per 2GB and not £1 per 1GB!
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
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Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: Carry over of unused paid for allowance

Hi there,
As jelv has said this isn't currently possible, but will no doubt come up at the next product refresh.
If you're getting really close to the limit just before your billing date it may be worth using Data Transfer Watch for a day or two?