Card machines not working
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Card machines not working
12-10-2016 8:40 PM
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Any ideas (apart from binning Plusnet) ?
Re: Card machines not working
12-10-2016 10:44 PM
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What router are you using?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Card machines not working
21-11-2016 11:55 AM
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Hi, just had the same problem with my installation, I changed to Plusnet on Friday and my card machine stopped working. It is resolved now despite appalling lack of interest from Plusnet, we disconnected the base unit from power and remove the Ethernet cable, turned off the router and left it for 30 seconds, sequence then like this, power on router, wait until full signal and internet access acquired, power on base unit, connect base unit directly to the router with an Ethernet cable ( if it currently goes through a switch, temporarily connect it direct ) run a test and everything worked. I then put the connection back to through a switch and it still works. Hope this helps.
Re: Card machines not working
21-11-2016 5:40 PM
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Similar thing happened to me re. the Barclays mobile banking app. as well as the Halifax one. On the Tg582n router, both apps. were fine. Once I started to use the 2407n one, I kept getting error messages to say I wasn't connected?!
After chopping and changing both routers, the 2407n seems to connect without any problems now.
Very odd.
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