on 18-08-2017 4:48 PM - last edited on 19-08-2017 3:22 PM by Mav
Hi can someone please tell me if my speed is capped?
I should be getting 9-10mb but only getting 1.5
Your Plusnet adviser may ask you for the following information:1 - Product namelusnet Router2 - Serial number:N7170721B004080 3 - Firmware version:7.275.6_F2704N_Plusnet4 - Board version:F@ST2704N5 - ModeADSL6 - Uptime:0 days 01:03:527 - Data rate:438/19848 - Maximum data rate:368/19129 - Noise margin:3.2/5.410 - Line attenuation:23.7/39.512 - Data sent/received:67.8M/344.2M20 - Broadband username:[Removed]@plusdsl.net21 - Wi-Fi network/SSID:[Removed] - Wi-Fi connections:Enable(802.11 b/g/n(up to 144 Mb/s))20 MHz WPS enabled23 - Wi-Fi security:WPA224 - Wi-Fi channel:Automatic (Smart Wireless)25 - Firewallefault26 - MAC Address:[Removed] - Software variantVersion 1.028 - Boot loader:7.275.6
Moderator's note by Mike (Mav): Personal information removed from a public forum to an area that staff can see.
Re: Capped speed?
A warm welcome to the forums. First a note on forum practice / rules - where you have related issues, it is helpful to keep them all in one place, so that the whole picture can be seen. I have asked the mods to merge your request to remove interleaving and the US cap into this topic so as to avoid disconnected activity on your line.
There is indeed something odd about the speed on your line, which will require input from a staff member regarding speed banding. In the meantime, have you followed all of the self-help advice in the speed issues thread? See link below.
Broadband is not going to work well if the "phone" line is not working properly.
How is your line performing?
Re: Capped speed?
BT Hub 6A
0 Days, 0 Hours 4 Minutes 0 Seconds
445 bps / 1.94 kbps
Maximum data rate:
476 / 2628
5.7 / 5.6
238 / 390
VPI / VCI:
Data sent / received:
0 MB Uploaded / 0 MB Downloaded
2.4 GHz wireless network name:
2.4 GHz wireless channel:
Smart (Channel 6)
5 GHz wireless network name:
5 GHz wireless channel:
Smart (Channel 36)
Re: Uncap upload speed please
Threads merged as the OP also asked for interleaving to be turned off in message #2
Forum Moderator and Customer
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