Capable of higher speed but not sustained.

[#1]

Incidentally Another wonder what info gave you the idea I download from the bbc's  iplayer. I've never downloaded films or tv shows.....

[#2]

Yes, picture would be good, and in that case maybe some other pics later on, but I'll be specific about that later.
You can put the back plate back on the box if you haven't already, stay plugged into the test socket for the moment.
Uploading pictures, or any attachment is easy. If you use the Reply button immediately below the last post rather than the Quick Reply box, there is a button + Additional Options and Attachment.. click on that and there is a box to browse to the file saved on your computer. That same button will also appear if you do a Preview of your post having used the Quick Reply option. You can also edit a post and amend it or add corrections or attachments if you forgot something by using the 'Modify' button just above the post.
Re: iPlayer, Bullet suggested downloading some programmes to do a test, but I pointed out that uses lots of usage allowance. If you click on the link I gave, you'll see how useful it is!
In your next post can you also post the current ADSL modem/router line stats, don't need any other tests at this moment.

[#3]

Were the wires the colours you were expecting Another ?

[#4]

Link Information

Uptime: 0 days, 4:31:40
DSL Type: G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]: 444 / 6,335
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 13.00
Output Power (Up/Down) [dBm]: 12.0 / 0.0
Line Attenuation (Up/Down) [dB]: 22.0 / 38.0
SN Margin (Up/Down) [dB]: 31.0 / 6.0
Vendor ID (Local/Remote): TMMB / IFTN
Loss of Framing (Local/Remote): 11 / 0
Loss of Signal (Local/Remote): 1 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 56 / 0
FEC Errors (Up/Down): 0 / 137,540
CRC Errors (Up/Down): 0 / 129
HEC Errors (Up/Down): 0 / 111

Taken at 15.14

[#5]

Download speedachieved during the test was - 3.04 Mbps
For your connection, the acceptable range of speeds is 2 Mbps-7.15 Mbps.
IP Profile for your line is - 5.59 Mbps
Taken at 15.17

[#6]

Wires look promising, more on that later.
Latest stats not too bad. I'm hoping Jojo will come and kick your Current line speed shortly, but I know she's up to her neck in it!
Will that splitter plug into the filter, so that you can connect both phones?

[#7]

ah splitter plug thats what its called is it.    Yep...thats the only thing thats ever been connected to the socket apart from the router.... A cable leads to my room where a phone connects to the cable drum. I got fed up of buying different lengths of extension lead and a drum seemed the best solution.

[#8]

If you've got both phones connected to the filter, could you post another set of Modem/router stats please?

[#9]

Right I took another set of reading before connecting both phones
Link Information

Uptime: 0 days, 6:18:38
DSL Type: G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]: 444 / 6,335
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 19.00
Output Power (Up/Down) [dBm]: 12.0 / 0.0
Line Attenuation (Up/Down) [dB]: 22.0 / 38.0
SN Margin (Up/Down) [dB]: 31.5 / 6.0
Vendor ID (Local/Remote): TMMB / IFTN
Loss of Framing (Local/Remote): 11 / 0
Loss of Signal (Local/Remote): 1 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 59 / 0
FEC Errors (Up/Down): 0 / 190,555
CRC Errors (Up/Down): 0 / 336
HEC Errors (Up/Down): 0 / 302
and heres the reading with both phones connected as per the photos below
Link Information

Uptime: 0 days, 6:21:11
DSL Type: G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]: 444 / 6,335
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 19.00
Output Power (Up/Down) [dBm]: 12.0 / 0.0
Line Attenuation (Up/Down) [dB]: 22.0 / 38.0
SN Margin (Up/Down) [dB]: 31.5 / 6.0
Vendor ID (Local/Remote): TMMB / IFTN
Loss of Framing (Local/Remote): 11 / 0
Loss of Signal (Local/Remote): 1 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 59 / 0
FEC Errors (Up/Down): 0 / 191,348
CRC Errors (Up/Down): 0 / 338
HEC Errors (Up/Down): 0 / 304

[#10]

Nearly forgot
Download speedachieved during the test was - 3.19 Mbps
For your connection, the acceptable range of speeds is 2 Mbps-7.15 Mbps.
IP Profile for your line is - 5.59 Mbps
Taken at 17.15 approx.

[#11]

Hi Xenon,
I've adjusted your profile to match your BT profile. You should see the increase shortly.
Jojo

[#12]

Disconnected 17.45
Link Information

Uptime: 0 days, 7:04:56
DSL Type: G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]: 444 / 6,335
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 21.00
Output Power (Up/Down) [dBm]: 12.0 / 0.0
Line Attenuation (Up/Down) [dB]: 22.0 / 38.0
SN Margin (Up/Down) [dB]: 31.5 / 6.0
Vendor ID (Local/Remote): TMMB / IFTN
Loss of Framing (Local/Remote): 11 / 0
Loss of Signal (Local/Remote): 1 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 59 / 0
FEC Errors (Up/Down): 0 / 223,033
CRC Errors (Up/Down): 0 / 378
HEC Errors (Up/Down): 0 / 339
Readings taken approx 17.47 after service restored..

[#13]

Quote from: Joanne

Hi Xenon, I've adjusted your profile to match your BT profile. You should see the increase shortly. Jojo

Ahhhhh  thanks !! I was so quick posting the figures for Another I didnt see this that presumably accounts for the disconnect....

[#14]

I am interested that youve been able to get my plus details from what Ive posted... can anyone less scrupulous do that ?? 

[#15]

Not at all. Your community site username is linked to your account, so we can find that as we would any account on our systems