Can we do anything about the BT speedtest?

[#1]

Quote from: Joanne

Can I have screen grabs for these, guys?

Yer 'tiz.

[#2]

This is my favourite screen with a speed test

[#3]

Zero upload speed result (Networx reporting normal ~390kbps).

[#4]

I also had a BT speed test result yesterday that showed a zero upload speed! I didn't take a screen shot but I did copy and paste the results intothe attached file.

[#5]

HI guys,
I've raised this with our suppliers now. Not sure when they'll look into it, but I'll let you know when I do.
Jojo

[#6]

BT Performance tester home page 1 minute ago (and for at least the last couple of days):

Quote

LATEST: No known system problems at the current time.

Don't you just love them?!     

[#7]

It maybe just that no-one has reported anything to them yet

[#8]

It looks like this
(if Plusnet have throttled you).

[#9]

Jojo: I suppose one should ever say that anything is impossible, but for the principal originator of BB services in this country not to have had a single complaint in the 48 hours (at least) that this upload reporting issue has been evident does stretch one's credulity a little (and surely it's an important enough resource for BT themselves to be continuously monitoring the performance of it anyway?)
A Fox is Evil: My connection isn't throttled, but BT's Performance tester possibly should be!    (just tried again, still reporting zero upload speed.)

[#10]

I'm not sure of the state of things currently, we'll just have to see what they come back with.

[#11]

Knowing BT - "Have you tried it in the master socket?" 

[#12]

Still reporting zero upload speed this morning, although it did "work" first time. Hey ho! 

[#13]

Yup i got a zero upload as well 

[#14]

Usual results for me this morning

Quote

Results Image not loaded 1. Best Effort Test: Download Speed : 4 Mbps Your speed test has completed and the results are shown above, however during the test an error occurred while trying to retrieve additional details regarding your service. As a result we are unable to determine if the speed you received during the test is acceptable for your service. Please re-run the test if you require this additional information.

[#15]

Happy to advise that the BT performance tester is now reporting my upload speed.........
...........not so happy to report that it seems to think my download speed is 55Kbps! 
Speedtest.net reports 8.51Mbps down, 1.04Mbps up, which is probably a bit optimistic, but at least it always works and seems to be located on planet earth rather than la-la land!