Can't log onto Metronet portal

[#1]

I have now got two password reminders - but still won't accept my username and password,

[#2]

Hi again,
I've tested this from here as advised on your previous thread, have you tried using a different browser? Are you getting the password reminder for the main account or for your connection account?

[#3]

Ah! Got it to work using IE, won't work using Firefox. Hmmm. Usually ok with firefox...

[#4]

Possibly a security setting gone awry?

[#5]

Would that be a problem at my end?

[#6]

Try going to 'Tools' > 'Options' and then have a look under the privacy options, make sure that you are allowing cookies to be accepted.

[#7]

Can accept all cookies.

[#8]

If you're having an issue with logging in with Firefox in particular then it's usually because it likes to hang on to passwords (it prompts you to "Remember Always, Not This Time, or Never" for each site with a login page).
Problem is it sometimes submits your previously-saved password even if you change it. To cure this, to go Tools > Options... > Security tab > Passwords section > Exceptions... > highlight the site(s) you want to remove the password(s) for, then click Remove.
That should do it.

[#9]

That worked! Thanks a lot for your help...

[#10]

Happy to help.