Can't get into my seedbox

[#1]

I asked the question about VPN and got this reply.

Dear customer,
VPN is based on the same server where you have a seedbox so if you can't connect to the server you won't be able to use a VPN too. Please report your problem to your ISP, you can't do anything yourself. They must fix it because it's problem with routing on their side.
Feel free to contact us if you have any questions.
SeedHost.eu Support Team

[#2]

Not very useful then.
Problem is that it might not actually be Plusnet's fault it could be a routing problem on one of the networks between PlusNet and your provider
In one of those traceroutes it gets as far as leaseweb and then seems to get dropped.
It gets interesting when it's a routing issue in someone elses network since unless it's a carrier Plusnet have a direct relationship with they probably don't have any contract between themselves and the other network operator at most they can ask the other operators NOC if they'd mind taking a look at it.  But in most cases the other carrier isn't obliged to.

[#3]

I keep having this thought about MTU size!
I found this

Quote

Symptoms An incorrect MTU setting on your router can often cause websites to load incorrectly with errors, or not at all. This usually occurs with dynamic or secure web pages. Most pages will load fine, but some financial websites, and web based email (ex: Hotmail, Yahoo, Gmail) won’t load correctly.

Hope it helps
Dan

[#4]

The thing it was working fine for few months without any issues and I didn't change any settings at all i.e MTU size,firewall settings etc.
I tried different router this morning and manage to access the seedbox but it only lasted 10 mins before it stopped so it's definately not my router.
I can ping seedhost.eu fine but I can't ping my server freak.seedhost.eu
C:\Users\Home>ping seedhost.eu
Pinging seedhost.eu [85.214.229.249] with 32 bytes of data:
Reply from 85.214.229.249: bytes=32 time=49ms TTL=51
Reply from 85.214.229.249: bytes=32 time=50ms TTL=51
Reply from 85.214.229.249: bytes=32 time=49ms TTL=51
Reply from 85.214.229.249: bytes=32 time=49ms TTL=51
Ping statistics for 85.214.229.249:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 49ms, Maximum = 50ms, Average = 49ms
C:\Users\Home>ping freak.seedhost.eu
Pinging freak.seedhost.eu [5.79.67.33] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 5.79.67.33:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
C:\Users\Home>

[#5]

Well it's very odd
You are currently connected to gateway ptn-ag04.
C:\Users\Dan>ping seedhost.eu
Pinging seedhost.eu [85.214.229.249] with 32 bytes of data:
Reply from 85.214.229.249: bytes=32 time=56ms TTL=51
Reply from 85.214.229.249: bytes=32 time=54ms TTL=51
Reply from 85.214.229.249: bytes=32 time=56ms TTL=51
Reply from 85.214.229.249: bytes=32 time=68ms TTL=51
Ping statistics for 85.214.229.249:
   Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
   Minimum = 54ms, Maximum = 68ms, Average = 58ms
C:\Users\Dan>ping freak.seedhost.eu
Pinging freak.seedhost.eu [5.79.67.33] with 32 bytes of data:
Reply from 5.79.67.33: bytes=32 time=41ms TTL=50
Reply from 5.79.67.33: bytes=32 time=40ms TTL=50
Reply from 5.79.67.33: bytes=32 time=39ms TTL=50
Reply from 5.79.67.33: bytes=32 time=39ms TTL=50
Ping statistics for 5.79.67.33:
   Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
   Minimum = 39ms, Maximum = 41ms, Average = 39ms
C:\Users\Dan>
In Member Centre what do your have the firewall set at?
Home >Memeber Centre >Connection Settings >Set My Boradband Firewall
Mine is set to Low.

[#6]

You are currently connected to gateway ptn-ag01.
C:\Users\Jim>ping freak.seedhost.eu
Pinging freak.seedhost.eu [5.79.67.33] with 32 bytes of data:
Reply from 5.79.67.33: bytes=32 time=47ms TTL=50
Reply from 5.79.67.33: bytes=32 time=47ms TTL=50
Reply from 5.79.67.33: bytes=32 time=48ms TTL=50
Reply from 5.79.67.33: bytes=32 time=48ms TTL=50
Ping statistics for 5.79.67.33:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 47ms, Maximum = 48ms, Average = 47ms

[#7]

It's really weird that you can see it, then not.    The other people on this thread who also can't see their seedboxes, do they have the same problem with it being intermittent?
This doesn't sound like routing.

[#8]

@Dan, my firewall is set to off

[#9]

How are you getting on with this inam? just wondering if you've been able to try anything else out such as try another router?
Adam

[#10]

Thanks for asking Adam however no luck what so ever, tried different router as well with no luck. Thinking about getting different seedbox with somebody else now.