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Can't access uk.yahoo.com or mail.yahoo.com
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- Re: Can't access uk.yahoo.com or mail.yahoo.com
Can't access uk.yahoo.com or mail.yahoo.com
01-02-2014 3:21 PM
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I'm stumped with this one. I can't access uk.yahoo.com or mail.yahoo.com though news.yahoo.com and the rest of the interent work fine. I get a browser error message "this page is not available" or "the connection was reset" depending upon the browser. If I open a CMD window I can ping them ok, and the DNS lookup is fine.
This is true of all PCs and Smartphones (iOS or Android) in the home. However if I open a VPN to my employer the services work fine. The common factor seems to be either plusnet broadband or my router. The router is a Huawei EchoLife Home Gateway. I've been through all the router settings - I can't see anything that might stop Yahoo.
Any ideas please?
This is true of all PCs and Smartphones (iOS or Android) in the home. However if I open a VPN to my employer the services work fine. The common factor seems to be either plusnet broadband or my router. The router is a Huawei EchoLife Home Gateway. I've been through all the router settings - I can't see anything that might stop Yahoo.
Any ideas please?
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Re: Can't access uk.yahoo.com or mail.yahoo.com
01-02-2014 3:52 PM
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What happens if you try a tracert to them ?
Here's mine for reference (uk.yahoo.com)
Here's mine for reference (uk.yahoo.com)
Tracing route to ds-any-fp2.wa1.b.yahoo.com [77.238.160.51]
over a maximum of 30 hops:
1 4 ms 3 ms 21 ms 192.168.1.1
2 18 ms 9 ms 16 ms lo0-central10.ptw-ag02.plus.net [195.166.128.196]
3 11 ms 7 ms 9 ms link-a-central10.ptw-gw01.plus.net [212.159.2.148]
4 8 ms 9 ms 9 ms xe-0-2-0.ptw-cr01.plus.net [212.159.0.248]
5 14 ms 25 ms 8 ms ge-1-1-0.pat1.the.yahoo.com [195.66.224.129]
6 20 ms 15 ms 30 ms so-0-0-0.pat1.ams.yahoo.com [66.196.65.86]
7 53 ms 39 ms 40 ms xe-0-1-0.msr1.ch1.yahoo.com [66.196.65.69]
8 39 ms 43 ms 38 ms te-8-4.bas-a2.ch1.yahoo.com [87.248.127.11]
9 47 ms 46 ms 45 ms ir2.fp.vip.ch1.yahoo.com [77.238.160.51]
Trace complete.
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Re: Can't access uk.yahoo.com or mail.yahoo.com
01-02-2014 6:46 PM
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Mail.yahoo.com redirects to login.yahoo.com. The trace route looks OK I think.
More baffling is that it appears to be intermittent. I managed to load yahoo.com a few times, then later it's broken again.
More baffling is that it appears to be intermittent. I managed to load yahoo.com a few times, then later it's broken again.
C:\Users\Home>tracert login.yahoo.com
Tracing route to eu-eulogin.lga1.b.yahoo.com [217.146.187.123]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms 192.168.0.1
2 25 ms 160 ms 25 ms lo0-central10.pcl-ag03.plus.net [195.166.128.184
]
3 25 ms 24 ms 27 ms link-b-central10.pcl-gw02.plus.net [212.159.2.17
0]
4 48 ms 24 ms 24 ms xe-10-2-0.pcl-cr02.plus.net [212.159.0.202]
5 24 ms 23 ms 25 ms ae1.ptw-cr02.plus.net [195.166.129.2]
6 25 ms 25 ms 24 ms 195.66.236.129
7 43 ms 33 ms 24 ms ge-0-1-0.pat1.the.yahoo.com [66.196.65.28]
8 41 ms 35 ms 42 ms UNKNOWN-66-196-65-X.yahoo.com [66.196.65.17]
9 37 ms 39 ms 41 ms ae-2.msr1.ird.yahoo.com [66.196.67.235]
10 35 ms 41 ms 42 ms te-7-4.bas-a1.ird.yahoo.com [217.146.191.217]
11 37 ms 66 ms 37 ms l1.login.vip.ird.yahoo.com [217.146.187.123]
Trace complete.
Message 3 of 5
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Re: Can't access uk.yahoo.com or mail.yahoo.com
01-02-2014 7:29 PM
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Solved (sort-of). I replaced the horrid Huawei EchoLife router with my ancient Netgrear DG834G. Yahoo mail now works. I've no idea why the EchoLife would block yahoo connections...
Thanks DomS for your suggestion.
Thanks DomS for your suggestion.
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Re: Can't access uk.yahoo.com or mail.yahoo.com
02-02-2014 10:28 AM
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I had a similar problem a couple of years ago; my DLink router wouldn't connect with Microsoft sites!!!
Exchanged emails/posts with Bob Pullen but nothing worked -til I swapped to an old Buffalo router -never did get the bottom of it -way beyond my technical expertise
Exchanged emails/posts with Bob Pullen but nothing worked -til I swapped to an old Buffalo router -never did get the bottom of it -way beyond my technical expertise
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