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Can't access certain sites

akd1961
Newbie
Posts: 1
Registered: ‎21-09-2016

Can't access certain sites

Can anyone advise, can't seem to connect to my bank either via iphone app, Ipad app or laptop using my plusnet wifi, most other sites are fine have tried, various search engines.

 

Seem to get front page ie halifax.co.uk then it says server not found.  If I do it through internet explorer it says DNS problems.

 

Any ideas can;t get hold of technical support queing time over hour

1 REPLY 1
Gel
Aspiring Champion
Posts: 2,335
Thanks: 300
Fixes: 29
Registered: ‎02-08-2007

Re: Can't access certain sites

Try changing your DNS settings to (Google's)-

8.8.8.8

8.8.4.4

Do this on your router, though you can't if PN's Hub One.

Otherwise alter on individual devices Smiley