Can someone please explain why my plusnet profile has dropped today ?
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Can someone please explain why my plusnet profile has dropped today ?
29-04-2014 7:59 PM
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Re: Can someone please explain why my plusnet profile has dropped today ?
29-04-2014 8:10 PM
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Re: Can someone please explain why my plusnet profile has dropped today ?
29-04-2014 8:48 PM
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There was a loss of PPPOE session at around 6pm tonight and the GW that i was on PTN AG03 changed to PTN AG02 here is the routers log from that time, the time is 1 hr slow for some reason
Apr 29 17:00:08 daemon pppd[11682]: LCP terminated by peer
Apr 29 17:00:08 daemon pppd[11682]: LCP terminated by peer
Apr 29 17:00:08 daemon pppd[11682]: Clear IP addresses. Connection DOWN.
Apr 29 17:00:08 daemon pppd[11682]: Clear IP addresses.
Apr 29 17:00:08 daemon pppd[11682]: Couldn't increase MTU to 1500.
Apr 29 17:00:08 daemon pppd[11682]: Couldn't increase MRU to 1500
Apr 29 17:00:08 user syslog: begin: interface: ppp_ewan_1 go to down
Apr 29 17:00:08 user syslog: end: interface: ppp_ewan_1 go to down
Apr 29 17:00:09 daemon pppd[11682]: PPPoE: Terminating on signal 15.
Apr 29 17:00:11 daemon pppd[11682]: Connection terminated.
Apr 29 17:00:11 daemon pppd[11682]: Connect time 244.5 minutes.
Apr 29 17:00:11 daemon pppd[11682]: Sent 41626892 bytes, received 951580459 bytes.
Apr 29 17:00:11 user kernel: dev_shutdown, dec ppp device refcnt, dev->refcnt=4
Apr 29 17:00:11 daemon pppd[11682]: Doing disconnect
Apr 29 17:00:11 user kernel: unregister_netdevice: waiting for ppp_ewan_1 to become free. Usage count = -1
Apr 29 17:00:11 user kernel: dev->name = ppp_ewan_1, dev->refcnt=-1
Apr 29 17:00:11 user kernel: after reset to 0, dev->refcnt=0
Apr 29 17:00:14 daemon pppd[11682]: Exit.
Apr 29 17:00:17 daemon pppd[12125]: pppd 2.4.1 started by admin, uid 0
Apr 29 17:00:17 daemon pppd[12125]: PPP: Start to connect ...
Apr 29 17:00:17 daemon pppd[12125]: PPP server detected.
Apr 29 17:00:17 daemon pppd[12125]: PPP session established.
Apr 29 17:00:17 daemon pppd[12125]: Using interface pppewan_1
Apr 29 17:00:17 daemon pppd[12125]: Connect: ppp_ewan_1 <--> eth0
Apr 29 17:00:17 daemon pppd[12125]: Couldn't increase MTU to 1500.
Apr 29 17:00:17 daemon pppd[12125]: Couldn't increase MRU to 1500
Apr 29 17:00:18 daemon pppd[12125]: Couldn't increase MRU to 1500
Apr 29 17:00:18 daemon pppd[12125]: PPP LCP UP.
Apr 29 17:00:19 daemon pppd[12125]: Couldn't increase MTU to 1500.
Apr 29 17:00:19 daemon pppd[12125]: Couldn't increase MRU to 1500
Apr 29 17:00:19 daemon pppd[12125]: Couldn't increase MRU to 1500
Apr 29 17:00:19 daemon pppd[12125]: PPP LCP UP.
Apr 29 17:00:19 daemon pppd[12125]: local IP address 212.159.45.17
Apr 29 17:00:19 daemon pppd[12125]: remote IP address 195.166.128.191
Apr 29 17:00:19 daemon pppd[12125]: primary DNS address 212.159.6.10
Apr 29 17:00:19 daemon pppd[12125]: secondary DNS address 212.159.6.9
Apr 29 17:00:19 daemon pppd[12125]: Received valid IP address from server. Connection UP.
Apr 29 17:00:20 user syslog: begin: interface: ppp_ewan_1 go to up
Apr 29 17:00:24 user syslog: end: interface: ppp_ewan_1 go to up
Apr 29 17:20:08 syslog -- MARK --
LCP terminated by peer indicates that this was a plusnet side Drop in PPPOE , before this my speeds where higher by some 5mbps !!!!!
Re: Can someone please explain why my plusnet profile has dropped today ?
29-04-2014 8:55 PM
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How does the router know if it was only a PPP drop or a modem resync
Re: Can someone please explain why my plusnet profile has dropped today ?
29-04-2014 11:49 PM
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Re: Can someone please explain why my plusnet profile has dropped today ?
30-04-2014 12:13 AM
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Re: Can someone please explain why my plusnet profile has dropped today ?
30-04-2014 9:03 AM
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Re: Can someone please explain why my plusnet profile has dropped today ?
30-04-2014 9:10 AM
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Quote from: deathtrap LCP terminated by peer indicates that this was a plusnet side Drop in PPPOE
Not sure how you can tell that. Peer doesn't naturally mean PN.
Are you 100% sure your modem didn't lose sync?
I would put money on DLM being responsible here due to line instability.
Re: Can someone please explain why my plusnet profile has dropped today ?
30-04-2014 10:06 AM
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Re: Can someone please explain why my plusnet profile has dropped today ?
30-04-2014 10:26 AM
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If your PN Profile has decreased, then so will have your IP Profile.
I could be wrong here, but I think the IP Profile is set by the MSE/BRAS based on your sync speed (which is set by the FTTC MSAN/DSLAM). So for your IP Profile to have dropped, you must have lost sync.
Re: Can someone please explain why my plusnet profile has dropped today ?
30-04-2014 10:32 AM
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Re: Can someone please explain why my plusnet profile has dropped today ?
30-04-2014 2:18 PM
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So I'm now getting the full throughput rate 8.6MB/s instead of only 8MB/s i got from 18:00 hrs last night
On another point After cycling through several gateways just before i phoned tech support it would appear that for some reason i'm locked to PCL or PTW gateways apart from the the 2 BNG gateways that have no customer facing visibility on numbers connected to them, The reason i suspect this is not only because PLC and PTW keep on being offered, but when i did get onto a ptn gateway i was for only around 1minute yes 1 min , before i was automatically swapped to a PCL gateway
What is going on ?
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