Can P/N activate phone line?
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Can P/N activate phone line?
16-01-2009 9:04 AM
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I have recommended a mate of mine to Plusnet. He has just moved into a new flat and doesnt want a 12 month contract so i am going to set him up with my old Belkin ADSL Router.
My question is....There is a phone socket in the flat but it is not activated. If he gets BT to activate it, surely they will tie him to a 12 month contract, can Plusnet activate the line if he takes their home phone and broadband package?
Any ideas....anyone!
TA
Re: Can P/N activate phone line?
16-01-2009 10:00 AM
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I think that they charge for it but don't tie you in tp a 12 month contract
Re: Can P/N activate phone line?
16-01-2009 10:08 AM
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If we need to "start a stopped line" there is a charge of £38.85, but on a monthly contract (as opposed to BTs annual contracts).
Re: Can P/N activate phone line?
16-01-2009 10:15 AM
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Phil
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Can P/N activate phone line?
16-01-2009 10:17 AM
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Re: Can P/N activate phone line?
16-01-2009 10:41 AM
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Quote If they left within 12 months though, presumably the activation would need to be paid for.
I assume you mean the broadband activation?
The £38.85 is the activation for the PSTN service. Broadband would, I assume, would have the normal "pay upfront" or "defererred activation" options.
Re: Can P/N activate phone line?
16-01-2009 10:44 AM
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Are we talking about BT or Plusnet? ADSL or PSTN?
Re: Can P/N activate phone line?
16-01-2009 10:48 AM
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Phil
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Can P/N activate phone line?
16-01-2009 11:00 AM
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I think we're talking PN
OP wants to activate phoneline and put ADSL on it (I think!).
Re: Can P/N activate phone line?
16-01-2009 11:05 AM
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He wants a phone line and he wants broadband. I am trying to steer him away from BT (12 month line rental contract)
If i am reading all you guys correctly, Plusnet could activate the line for £38(odds) and take his line rental at £9(or whatever it is these days), he could then get ADSL broadband activated by Plusnet (advised him to get the £14.99 option).
So over all, it would be £38 up front and around £25 p/m, thereafter.
Correct?
Re: Can P/N activate phone line?
16-01-2009 11:06 AM
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Re: Can P/N activate phone line?
16-01-2009 11:14 AM
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Out of curiosity - can phone activations been done via the portal now or would it still involve a call to PN to arrange?
Re: Can P/N activate phone line?
16-01-2009 11:24 AM
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I'm pretty sure it can be done by gicing a fake phone number, but the best bet is as above.
Re: Can P/N activate phone line?
16-01-2009 11:26 AM
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